Dol Tap Lead Employment Navigator

vor 6 Monaten


RamsteinMiesenbach, Deutschland Serco North America Vollzeit

Position Description:
**JOIN OUR TEAM** **to assist and prepare over 200,000 Servicemen and women who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemen and women through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, apprenticeship program placements and employer outreach.

In this role, you will:

- Listen to Service Members, analyze their expressed needs, suggest solutions, and action plans.
- Provide job search guidance and career advice; assure the transitioning service member (TSM) understands and can access available resources.
- Assist with job matching of vacancy postings, with TSM’s skills and work requirements.
- Possess extensive knowledge of the current labor market information.
- Provide resume and cover letter advice.
- Assist with training and mentoring other TAP career counselors as well as possess the sound organizational and positive leadership skills for site management support.
- May work extended hours, including weekdays, weekends, and some holidays, and be able to perform administrative functions for the office.
- Reports to the Regional Manager.

Qualifications:
To be successful in this role, you will have:

- A High School Diploma and 5 years of military Transition Assistance Program (TAP) experience.
- OR a Bachelor’s degree and 3 years of employment or career counseling experience.
- Experience managing and directing the activities of a team of 2-10 employees
- Knowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirements.
- Proficient in the Microsoft Suite of Applications and virtual meeting platforms.
- The ability to work well with the Military clients and must be able to communicate orally and in writing.
- The ability to travel up to 10%.

If you are interested in supporting and working with our military and a passionate Serco team

Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



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