Working Student Customer Service

vor 3 Wochen


Berlin, Deutschland tink Vollzeit

Description

Om oss

Tink är den ledande e-handelsplattformen för allt som rör smarta hem. Vår IoT startup grundades 2016 och har med sina mer än 150 anställda satt sig som mål att att hjälpa slutkonsumenter att leva i ett smart och klimatneutralt hem. Företaget fokuserar inte bara på att marknadsföra den nätverksbaserade hårdvaran, utan framför allt på de tillhörande tjänsterna. Såsom rådgivning, installation och energilösningar. Tink grundades av Dr. Marius Lissautzki och Dr. Julian Hueck och har redan mer än 1 miljon kunder på grund av sina produkter och plattform. Bakom tink finns mer än 100 hårdvarupartners (t.ex. Google, Apple, SONOS, Bosch) samt investerarna Rocket Internet och Cadence Growth Capital, ProSiebenSat.1 och det svenska energibolaget Vattenfall.

Nu letar vi efter fler smarta och högmotiverade medarbetare för att växa tink
Din roll i vårt team

Lägga grunden för det svenska kundtjänst-teamet

Svara på kundernas frågor om smarta hem via telefon, e-post och sociala medier

Fungera som kontaktperson för leverantörer och återförsäljare gällande leveranstider och lagerstatus

Skapa rapporter och stöd för kvalitetssäkring och optimering

Utvärdera och förbättra betygen på de olika recension plattformarna

Vad bör du kunna?

Är registrerad student i Tyskland

Har 20 timmars kapacitet per vecka för tink

Prata och skriva svenska och engelska flytande

Kund
- och serviceinriktad med bra kommunikationsförmåga

Strukturerad och lösningsorienterad

Förmåga att sätta sig in i komplexa kundproblem

Hög grad av engagemang och glädje i att ta ansvar för ditt arbete

Entusiasm för ämnet Smart Home

Vad vi erbjuder dig

En erfaren ledningsgrupp med många års erfarenhet av startup-, industri
- och konsultverksamhet

Ett motiverat, engagerat och internationellt team

Uppmärksamt samarbete och ömsesidigt stöd inom teamet

En hög grad av flexibilitet

Utmaning och stöd för din personliga utveckling

Kontor mitt i hjärtat av Berlin-Mitte

Förmåner inom företaget (teamevenemang och en alltid välfylld bar)

Vi ser till att du vill gå till jobbet varje morgon

Låter det intressant? Då ser vi fram emot din ansökan till vårt växande team i Berlin

About tink tink is the leading e-commerce platform for everything related to smart home. Our IoT startup was founded in 2016 and, with its more than 150 employees, has set itself the goal of helping end consumers live in a smart and climate-neutral home. The company focuses not only on marketing the connected hardware, but especially on the associated services such as consulting, installation and energy solutions. tink was founded by Dr. Marius Lissautzki and Dr. Julian Hueck and has already won more than 1 million customers for its platform. Behind tink you can find more than 100 hardware partners (e.g. Google, Apple, SONOS, Bosch) as well as the investors Rocket Internet, Cadence Growth Capital, ProSiebenSat.1 and the Swedish energy provider Vattenfall.


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