Customer Service Holiday Homes Portal

vor 4 Wochen


Berlin, Deutschland Workstation Customer Care Vollzeit

Our client is not just some online portal for the rental of holiday homes and apartments. Our client delivers real value for the landlords; including creation of the advertisement, marketing, price adjustments, communication with tenants and the organization of cleaning services. The landlord simply selects the service features to be performed by our client - and has to worry about nothing more.

Depending on the selected service modules, you (M/F/d) will be doing:

- Confirm orders, maintain master data and take care about any changes in booked services
- Stay in contact with guests regarding arrival and departure time and coordination of key collection on site
- Communication with cleaning companies and coordination of the scope of services and the time of use
- Coordination of the laundry service (bed linen, hand and kitchen towels, hygiene products)
- Processing of damage reports
- Supervision of payments, debt collection
- Marketing the property in social media environment
- Adjustment of prices according to the market environment

**What you bring**:

- Excellent customer service skills
- Can work shifts
- High level of accuracy and eye for detail
- Highly motivated self starter
- Empathic listener and persuasive speaker
- Fluent in German, French or Dutch

Wir freuen uns Sie kennenzulernen


  • Customer Support

    vor 3 Wochen


    Berlin, Deutschland Workstation Customer Care Vollzeit

    We are looking for talented customer support workmates (M/F/d) for the customer service of a leading hotel booking portal. Previous experience in hospitality is an advantage, but not mandatory. **Your tasks in this customer service role**: - Support customers when booking accomodations - Assist in navigating the website - communication with hotels (e.g.,...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is selling last minute holiday stays in selected luxury and high end resorts, hotels and boutique accomodations. They focus on customers who are flexible in destinations and departure times but still are looking for an upscale experience. We are looking for some talented staff to support this clientele to their best ability. In this customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is selling last minute holiday stays in selected luxury and high end resorts, hotels and boutique accomodations. They focus on customers who are flexible in destinations and departure times but still are looking for an upscale experience. We are looking for some talented staff to support this clientele to their best ability. In this customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client, an established customer center with worldwide locations and numerous awards, we are looking for several employees (M/F/d) for the customer support / customer service of an online comparison portal for all sorts of travel arrangements. **Your area of ??responsibility**: You (M/F/d) help travelers by telephone and in writing when using or...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates a limousine service in various regions of France. The team is responsible for the daily contact with the customers and the rental and disposition of the vehicles. In your (M/F/d) new position you look after every customer with respect and exceed his expectations in terms of customer service and competence. Before starting work, you will...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our new client, the largest social media platform in the world, their 400-strong team is looking for several visionary designers for the German customer service. Enjoy working as a Community Manager (M/F / d) since you are the bridge builder between the platform and their clients. You convince through your uniqueness, your originality and your...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (M/F/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (M/F/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (M/F/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our new client, the largest social media platform in the world, their 400-strong team is looking for several visionary designers for the french customer service. Enjoy working as a Community Manager (M/F / d) since you are the bridge builder between the platform and its clients. You convince through your uniqueness, your originality and your personality....

  • Customer Service

    vor 3 Wochen


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (m/f/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (m/f/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    As one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers. As a...