Aktuelle Jobs im Zusammenhang mit Customer Service Specialist - Berlin - On AG


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...

  • Customer Service

    Vor 5 Tagen


    Berlin, Berlin, Deutschland Ageras Vollzeit

    {"title": "Customer Service & Operations Specialist", "description": "About the RoleWe are seeking a Customer Service & Operations Specialist to join our team in Berlin. As a key member of our Customer Service & Operations Team, you will be responsible for providing exceptional customer experiences and ensuring our clients receive top-notch support.Your...

  • Customer Service

    Vor 5 Tagen


    Berlin, Berlin, Deutschland Ageras Vollzeit

    {"title": "Customer Service & Operations Specialist", "description": "About the RoleWe are seeking a Customer Service & Operations Specialist to join our team in Berlin. As a key member of our Customer Service & Operations Team, you will be responsible for providing exceptional customer experiences and ensuring our clients receive top-notch support.Your...


  • Berlin, Berlin, Deutschland dentolo Deutschland GmbH Vollzeit

    Deine Rolle in unserem TeamWir suchen einen erfahrenen Customer Service Specialist für unsere Abteilung Zahlungsströme. In dieser Position wirst du verantwortlich für die operative Verwaltung aller mit den Kundenzahlungen zusammenhängenden Vorgänge, einschließlich Prämienabbuchungen, Mahnwesen, Erstattungen und Auszahlungen.Deine AufgabenVerwaltung...


  • Berlin, Berlin, Deutschland dentolo Deutschland GmbH Vollzeit

    Deine Rolle in unserem TeamWir suchen einen erfahrenen Customer Service Specialist für unsere Abteilung Zahlungsströme. In dieser Position wirst du verantwortlich für die operative Verwaltung aller mit den Kundenzahlungen zusammenhängenden Vorgänge, einschließlich Prämienabbuchungen, Mahnwesen, Erstattungen und Auszahlungen.Deine AufgabenVerwaltung...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    **About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...

Customer Service Specialist

vor 4 Monaten


Berlin, Deutschland On AG Vollzeit

**In short**:

- Provide support and assistance to Happiness Delivery Representatives based on their needs
- Dealing on a daily basis with open disputes with Klarna and PayPal. Making sure no due chargebacks will take place
- Daily check of rejected/refused transactions on the #askyourriskofficer channel, to whitelist permitted transactions
- Contribute to our fraud prevention and deliver insights to our Finance department. Evaluate potential fraud cases and give guidance on how to approach them
- Keen to learn new IT tools and processes
- Aiming at constantly improve our system landscape and related processes in the finance team
- and operations area by understanding business needs and by challenging the status quo

**Your Mission**:

- Provide support and assistance to Happiness Delivery Representatives based on their needs
- Dealing on a daily basis with open disputes with Klarna and PayPal. Making sure no due chargebacks will take place
- Daily check of rejected/refused transactions on the #askyourriskofficer channel, to whitelist permitted transactions
- Contribute to our fraud prevention and deliver insights to our Finance department. Evaluate potential fraud cases and give guidance on how to approach them
- Keen to learn new IT tools and processes
- Aiming at constantly improve our system landscape and related processes in the finance team
- and operations area by understanding business needs and by challenging the status quo

**Your story**:

- 2+ years of experience in customer service, demonstrating a successful track record in handling complex issues
- Demonstrated ability to provide exceptional customer service.
- Proficient in both written and spoken English; German skills are a plus
- Advanced computer and typing skills, with experience using customer service software to manage inquiries efficiently

**Your story**:

- 2+ years of experience in customer service, demonstrating a successful track record in handling complex issues
- Demonstrated ability to provide exceptional customer service.
- Proficient in both written and spoken English; German skills are a plus
- Advanced computer and typing skills, with experience using customer service software to manage inquiries efficiently

**What we offer**:
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.