Working Student, Customer Service
vor 4 Wochen
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
Job Description
To support the customer responsibility team with incoming customer enquiries, we are looking for a working student for 1 year contract.
Your responsibility:
1. Take care of customer service work queue in Salesforce =
account executive, forward cases to the right department).
2. Support customer responsibility telephone line =
Handling customer calls and provide first level support (forward to correct team,
myCHEP support, account related questions).
3. Support team members with ad hoc customer requests =
Answer questions a customer might raise regarding explanation of invoices,
myCHEP, proofs of delivery, account setup and master data.
4. Contact clean up =
Updating our customer contacts in Salesforce.
Who are you?
- Enrolled student in a bachelor’s or master’s degree programme,
- First experiences in customer related responsibilities,
- Highly customer focused with friendly and competent appearance to the
customer,
- Excellent communication skills (written & spoken),
- High level of work accuracy,
- High level of analytical skills,
- Teamplayer,
- MS-Office, SAP (desirable), CRM tools (desirable),
- Languages: perfect German is a must, strong English level is a very nice to have.
What we offer:
- Competitive remuneration and holiday entitlement,
- Flexible working hours,
- Possibility of remote working,
- Participation in projects of international importance,
- Various discounts through Corporate Benefits.
Preferred Education
Masters
Preferred Level of Work Experience
Less than 1 year
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
-
Working Student Engagement Marketing Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS GmbH VollzeitAbout the RoleWe are seeking a talented Working Student Engagement Marketing to join our team at HRS GmbH. As a key member of our marketing team, you will be responsible for creating and executing engagement marketing campaigns to increase customer loyalty.As a Working Student Engagement Marketing, you will have the opportunity to work on a variety of...
-
Working Student Engagement Marketing Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS GmbH VollzeitAbout the RoleWe are seeking a highly motivated Working Student Engagement Marketing to join our team at HRS GmbH. As a key member of our marketing team, you will play a crucial role in creating and executing engagement marketing campaigns that drive customer loyalty and retention.Key ResponsibilitiesDevelop and implement engagement marketing strategies to...
-
Retrocession Working Student Position
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland SCOR VollzeitAt SCOR, we offer a unique opportunity for a working student to join our international reinsurance team in Cologne. As a working student, you will be part of a young and dynamic team that works in an agile manner.Key responsibilities include:Supporting the retro team with analyses, research, and reporting tasksAssisting in the creation of internal training...
-
Hotel Success Management Working Student
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS GmbH VollzeitHRS GmbH, a pioneer in business travel, is seeking a talented Working Student Hotel Success Management to join their team in Cologne. With over 50 years of experience, the company has established itself as a global market leader in tech- & data driven business travel solutions.The ideal candidate will support the Hotel Account Management team in a current...
-
Hotel Sales Management Working Student
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS Group VollzeitHRS Group: A Pioneer in Business TravelHRS, a trailblazer in business travel, aims to elevate every stay through innovative technology. With a rich history of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.ProcureTech: Digital Lodging ProcurementProcureTech...
-
Working Student Hotel Experience Manager
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS GmbH VollzeitHRS, a pioneer in business travel, is seeking a motivated working student to join their Hotel Success Management team in Cologne. With over 50 years of experience, the company has established itself as a global market leader in tech- and data-driven business travel solutions.About the Role:Support the Hotel Account Management team in a current projectProvide...
-
Köln, Nordrhein-Westfalen, Deutschland HRS Group VollzeitHRS Group, a pioneer in business travel, empowers its customers through innovative technology.With over years of experience, our digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.We digitally revolutionize lodging procurement, connecting corporations and suppliers in a cutting-edge...
-
Working Student Retrocession
vor 2 Monaten
Köln, Deutschland SCOR VollzeitWhat you can expect: We offer a varied, individual and flexible working student job in a modern, international reinsurance company in the heart of Cologne. We are a young, international team that works in an agile manner. You will benefit from on-the-job training in the day-to-day business, where you will gain many exciting insights into the world of an...
-
User Experience Researcher
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland ALDI Einkauf SE & Co. oHG VollzeitAbout UsALDI Nord is a leading food retailer with a rich history spanning over 110 years. Our mission is to provide customers with quality products at low prices, making shopping easy and convenient for them.Our ApproachWe strive to reinvent and improve our services every day to meet the evolving needs of our customers. This involves giving our best effort...
-
Working Student Engagement Marketing Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS GmbH VollzeitAbout HRS GmbHHRS GmbH is a pioneer in business travel, dedicated to elevating every stay through innovative technology. With over 50 years of experience, our digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.Our Business UnitThe HRS Business Travel Club (BTC) is the Business Unit...
-
Sales Representative
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Placetel VollzeitWe are committed to simplifying business communication through innovative solutions. At Placetel, our goal is to empower customers to collaborate effectively from anywhere. As a Working Student Inside Sales, you will play a key role in achieving this vision.Key ResponsibilitiesAs a member of our team, your primary focus will be on providing exceptional...
-
Working Student Sales
vor 3 Monaten
50668 Köln, Deutschland Cofinity-X GmbH Vollzeit**Our vision - your future**: Cofinity-X is a joint venture founded in 2023 by BASF, BMW Group, Henkel, Mercedes-Benz, SAP, Schaeffler, Siemens, T-Systems, Volkswagen, and ZF. Established by industry experts, our company is primed for growth and is intended to be further led by professionals like yourself. **Your mission**: - Support the Sales team in...
-
Hotel Sales Management Working Student
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS Group VollzeitHRS GroupHRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers...
-
Working Student Sales Support Chinese Market
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland CheMondis GmbH VollzeitAbout CheMondisWe are a leading online marketplace that combines the expertise of a market leader with a digital start-up spirit and outstanding technical expertise. Our mission is to connect suppliers and buyers of chemical products in a trusted B2B marketplace.Your RoleWe are seeking an ambitious working student to help us expand our business in the...
-
Working Student Graphic Design
vor 2 Monaten
Köln, Deutschland Arvato Vollzeit**Working Student Graphic Design (f/m/d)**: **Your Tasks**: - Supporting the Design team in their daily business- Designing content for projects on various social media platforms such as, TikTok, YouTube and Twitch- Animate graphics for (web) videos- Layout of pitch presentations for major brands and broadcasters **Your Profile**: - You're engaged,...
-
Working Student Inside Sales
vor 2 Wochen
50677 Köln, Deutschland Placetel Vollzeit**We are all united by one goal**: simple communication. Placetel stands for state-of-the-art and innovative Software-as-a-Service communication solutions from the cloud. More than 35,000 business customers use Placetel daily to make calls and utilize our products to successfully collaborate from anywhere - whether in the office, from home, or on the go....
-
Working Student Talent Agency
vor 2 Monaten
Köln, Deutschland Arvato Vollzeit**Working Student Talent Agency**: **Deine Aufgaben**: - Planung, Koordination und Durchführung im Bereich des Projektmanagement- Akquise von neuen Partner:innen- Unterstützung und Betreuung von Artists- Erstellung und Durchführung von Präsentationen- Durchführung von Kanaloptimierungen für Talente **Dein Profil**: - Du arbeitest strukturiert,...
-
Working Student Hotel Sales Management Professional
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland HRS Group VollzeitAbout HRS GroupHRS Group is a pioneer in business travel, elevating every stay through innovative technology. With over years of experience, their digital platform transforms how companies and travelers stay, work, and pay.About the JobWe are looking for a Cologne-based Working Student Hotel Account Management (all genders) who will support our Hotel Account...
-
Köln, Nordrhein-Westfalen, Deutschland CHEP Deutschland GmbH VollzeitCHEP Deutschland GmbH is a leading provider of intermodal pallet and container solutions for the global supply chain. As a Working Student, Customer Service, you will play a vital role in supporting our customers and ensuring the smooth operation of our logistics services.About UsCHEP Deutschland GmbH is a subsidiary of CHEP, a global leader in intermodal...
-
Sachbearbeiter Customer Service Fachmann
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Jobactive GmbH VollzeitJobbeschreibung:Wir suchen einen Sachbearbeiter im Bereich Customer Service für unser Unternehmen in Köln. Die Hauptaufgaben umfassen die Sicherstellung des reibungslosen Ablaufes aller Sales-Prozesse, die enge Abstimmung mit angrenzenden Abteilungen und die Kundenbetreuung DACH-Inland. Der Kandidat sollte Erfahrung im Customer Service haben und...