Area Operations Coordinator
Vor 3 Tagen
**Why join our team?**
With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job - it's a calling, and we believe in doing what you love and loving what you do.
Don’t take our word for it. The external “Great Place To Work” survey found that:
- The USO is a Certified Great Place to Work 2023-2024
- 93% feel good about the ways we contribute to the community.
- 93% are proud to tell others they work here.
- 88% feel their work has special meaning: this is not "just a job."
- 89% feel that when you join the company, you are made to feel welcome.
- 91% feel people here are treated fairly regardless of their race.
- 87% feel people here are treated fairly regardless of their gender.
The Area Operations Coordinator position is responsible for assisting with the development and delivery of high-quality cost-efficient programs and events at multiple USO Centers and/or field program delivery sites within an assigned geographic area. The position may also help to administer volunteers and assist in coordinating their activities.
**Principal Duties and Responsibilities (*Essential Duties)**
- In coordination with Area Operations Specialists, Area Operations Managers and other Area and/or Center leaders, assist and support the delivery of area-wide USO programs, services, activities and events. Serve as knowledgeable resource related to programs, events and activities. Prepare performance metrics and reports for review and assist with implementation of suggested and/or required changes.*
- Coordinate with Area Operations Specialists, Area Operations Managers and other leaders to ensure appropriate and adequate volume of volunteers and supplies are available for programs, events, and activities. Assist with guiding volunteers, ensuring that quality customer service and support is provided.*
- Support the development, improvement and maintenance of working relationships with U.S. Military, local business, and community leadership to enhance awareness of the USO mission and support the procurement and growth of financial and other in-kind resources necessary for area operations.*
- Assist in soliciting a network of resources capable of and willing to support and/or sponsor USO events and activities. Acquire and/or purchase program and event supplies.*
- Coordinate day-to-day volunteer operations for locations within the assigned area. Help to recruit, schedule, train and credential volunteers.*
- Assist as directed with volunteer and program opportunities, and communications to create awareness. Compile, create and distribute announcements, narratives, flyers, photos and other items to area media outlets (online, print and broadcast) to support appropriate awareness and coverage.*
- Provide support to plan, schedule and facilitate after-action reviews of all large outreach programs and events. Compile lessons learned and integrate into established standard operating procedures.*
- May assist with communicating operations and programs information and content to internal and external parties.
- May be required to operate a USO or personal motor vehicle.
- Other duties as assigned, including backfilling for Area Operations Specialists or other positions, as directed by senior leaders.
**Job Specifications**
- High school diploma or equivalent required.
- 0-2 years’ work experience in related field. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
- Strong interpersonal and customer service skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
- Must be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing organizational needs.
- Ability to achieve desired results while working collaboratively in a team environment.
- Ability to perform basic math and follow proper cash/donation handling and reporting procedures.
- Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
- Ability to obtain and maintain a valid United States passport and valid foreign driver’s license* (in applicable locations/regions)
- Must be a strong advocate of the USO’s mission.
**Details**
- U.S. Citizenship Required
- This position does not offer SOFA status or logístical support.
- USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requi
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