Training Operations Specialist

vor 2 Monaten

Hamburg, Deutschland PerkinElmer Vollzeit

For more than 2 decades, PerkinElmer Hamburg have been the Center of Excellence focusing on research and development for High Content Screening (HCS), Multi-Mode Detection (MMD) and integrated Automated Robotic Solutions (ARS). Here in Hamburg everything comes together. From concept to the finished products, more than 100 employees are working together to support and to contribute to PerkinElmer's mission: Innovating for a healthier world.

As a global training site for various product lines, we passionately share our knowledge and expertise with colleagues, customers and partners from all over the world. At the same time, these meetings inspire our teams for future product improvements. This valuable exchange enables us to develop new

ideas to meet the needs of our customers of today and tomorrow.

Applications are welcome in either German or English.

This is a hybrid role, with attendance required at the Hamburg site for overseeing training sessions.

**Requirements**:

- Strong organizational skills with great attention to detail; able to prioritize and multi-task
- Excellent verbal & written communication skills, fluent business English and German, other languages a plus
- Strong interpersonal skills with a customer service focus and prior guest management experience.
- Proficient usage of Microsoft Office and ability to learn technical systems and software tools to support L&D function.
- Ability to work effectively within a global team

**Living the Perkin Elmer Values**

As the Global Commercial Training team, we live the Perkin Elmer values within our role on a daily basis. They shape how we interact with other departments, our external partners & support our colleagues.
- We take Ownership and Get it DONE_
- Coordinate training schedules for the respective regions
- Lead administration of Learning Management System (LMS) user accounts, courses, enrollments, and assessments
- Create Better Solutions for the Customer TODAY_
- Welcome formal and informal feedback to promote internal communication and lead generation opportunities
- Participate in marketing promotions to actively promote our training offering to grow our sales pipeline for customer training
- Passion for PEOPLE_
- Provide a warm welcome to visitors, learners, and customers at the Hamburg site.
- Serve as the primary liaison with internal and external training participants and instructors
- Liaise with the other training specialists to ensure proper communicate with participants, organize visas, travel, and accommodation when necessary.
- Us Before Me, We are a TEAM_
- Act as primary liaison with other training operation specialists
- Provide reporting on training metrics
- Partner with other Training Administrators in executing day-to day training support functions
- Do the Right Thing ALWAYS_
- Maintain training attendance records and learner feedback surveys
- Assist with audit documentation

**Your advantages with us**:

- Cooperative and diverse environment
- Individual programs for your personal & professional development as well as career opportunities
- A demanding, varied job in a globally successful technology company
- AXA group and travel insurance (also for private purposes)
- Company paid pension scheme
- Family friendly culture including additional holidays for big milestones and established work from home processes.
- Community responsibility, with volunteer days and corporate matching of employee charity donations.

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