Customer Loyalty Executive

vor 1 Monat

Munich, Deutschland Quadient Vollzeit

**Inside Sales Executive - Customer Loyalty**

As a market leader in tailored customer communications, Quadient is a thriving and ambitious organisation. We’re constantly changing and evolving to be better at what we do. For us as a team and you as part of it, this means unrivaled scope to develop and grow your career. Whether you are already experienced or just starting your career, Quadient is a place where you can unleash your true potential. We call it**:The Power Of You.**

Quadient is a rapid growth company on a mission to empower Sales teams to succeed. We are looking for a Inside Sales Customer Loyalty Executive to join us as we continue to retain, cross-sell and deliver quality products to our existing customers. This role will help drive revenue opportunities but also offer our customers a choice while striving to retain and reinforce our focus on loyalty and recommendation, to support growth of our business. We are looking for a curious, energetic, motivated individual that has a work ethic of the highest order.

**What You'll Do**:

- Communicate with customers on an inbound and outbound basis
- Generate value for existing customers
- Managing customer expectations and overcoming objections
- Maintain a sales pipeline
- Increase our presence on Trustpilot
- Reaching and exceed key performance indicators
- Manage full sales cycle from start to end

**Who You Are**:

- 1+ year of sales or professional experience
- ** Fluent in English, German and Italian**:

- A strong interest in satisfying customers’ needs
- Curiosity and demonstrable evidence of professional and personal development
- Self-disciplined, organised and ambitious. Able to consistently hit daily and monthly objectives

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us **EPIC. Together.**

We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are.

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