Working Student Customer Support
vor 3 Monaten
**Our Mission**:
At Circus Kitchens, we believe cooking should be a loved hobby, but not a daily necessity. Driven by the mission to fuel people's busy everyday lives, we are building a radically more convenient,
sustainable, and affordable solution in food delivery.
Served by our local kitchen hubs, we offer meals designed in collaboration with top Chefs and Creators to bring a private chef experience to your dinner table on-demand.
Take a seat at our table, and join our ambitious team on a mission to change the way people eat for the better. Bon Appétit
**About the Role**:
As we are more and more growing across Germany, we are looking for a motivated leader to head our Customer Service team Preferably you are located either in Hamburg or Berlin so you have the chance to work in one of our offices.
**Your Daily Business**:
- You are the first point of contact for questions about Circus, our dishes, and service
- You mediate complaints and claims and always keep our customers satisfied
- You work closely with other departments, especially Marketing and Operations
**Base Qualifications**:
- Ideally, you have already gained some experience in customer service and/or other customer-oriented activities
- You speak fluent German and also have good to very good English skills
- You bring positive energy, are friendly and enjoy working in a fast-paced startup environment
- You have very good PC skills and good Google Sheets / Excel skills
- You are organized and have a structured way of working
- You are a registered student
- _Our shifts are from Monday to Sunday, during lunch time (11-15) and dinner time (17-22). Currently, we are looking for someone who could cover both shifts one business day per week._
**Our Offer**:
- A compensation package that aligns the market offer
- Urban Sports Club discounts
- Monthly mobility budget
- 30% Discount on your personal Circus orders
- Hybrid work setup: you can work from our beautiful office in Hamburg or can choose to work remotely
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