Program National Test Center Coordinator, Vilseck
vor 7 Monaten
Job Ref:
10020404
**Location**:
Vilseck-Germany
Category:
Advising and Enrollment
Type:
Full time
**Program and National Test Center Coordinator (PNTCC or PN)**
**UMGC Europe**
**Location: Vilseck, Germany**
**Overseas Contingent III, (100% FTE, Full-Time), Grade 003**
The Program and National Test Center Coordinator serves as the on-site University of Maryland Global Campus representative responsible for providing academic, administrative and testing support services, community outreach, and customer relations management. The Program and National Test Center Coordinator is a front-line staff member that provides the best possible services to current and prospective students and engages as a team member. This position reports directly to the Site Lead (SL), and if no Site Lead is assigned to the site, to the Assistant Director (AD). The Program and National Test Center Coordinator must work effectively with the AD and the Regional Director (RD), local Program Coordinators and staff, education center personnel, faculty, administrative staff, and the military community at large. There will at times be site specific duties that differ from location to location. Occasional evening/weekend hours; travel may be required.
**SPECIFIC RESPONSIBILITIES INCLUDE**:
- Promote and support localized UMGC services to include hybrid classes, testing services, and university sponsored events as assigned at site(s).
- Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by test agency standards.
- Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and other university sponsored systems.
- Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities
- Maintain a positive relationship with the Education Services Officer (ESO), Specialists/Counselors, military partners, and equivalents. Provide periodic briefings as allowed to update military representatives on UMGC programs of interest.
- Organize and participate in local outreach activities to include, Education Fairs, Open Houses, Semester Start-ups, Student Appreciation Days, Local Graduations and other events as needed, professionally representing UMGC
- Track and analyze class enrollments and student interest, as well as local degree progression, to provide input on scheduling; ensure classrooms are provided with adequate space and needed technology for class instruction; be present at the first class session to provide assistance to instructors and students; and assist faculty in obtaining base access to attend class on their assigned installation
- Provide assistance with processing students' military documentation (i.e. Tuition Assistance forms, orders, etc.)
- Distribute marketing, advertising, and mass media materials at assigned locations when permissible
- Execute site specific outreach plans and participate in outreach events to support university goals towards recruitment and retention
- Provide National Test Center testing services on a basis that meets community demand while balancing other, outlined duties and maintain NTC trainings/certifications as required
- Participate in UMGC staff meetings, professional development activities and training sessions as required
- Track and compile monthly statistics and provide reports as needed
- Maintain appropriate communication with immediate supervisor and other UMGC staff to ensure timely resolution of student issues/escalations
- Other job-related duties as assigned
**REQUIRED EDUCATION AND EXPERIENCE**:
- Bachelor's Degree from a U.S. regionally accredited institution or foreign degree equivalent
- Background in customer service
- Able to work in a fast-paced and complex environment with accurate attention to detail
- Possess basic office management and clerical skills
- Effective written and verbal communication skills
- Good interpersonal skills
- Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS).
**PREFERRED EDUCATION AND EXPERIENCE**:
- Applicants with a U.S. valid driver's license and ability to obtain military driver's permit in the host nation.
**The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.**
University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff
-
Sociology, Vilseck, The Undergraduate School
vor 4 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10021162 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **Sociology*** **Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland University College (UMGC) seeks adjunct faculty to teach on-site in Germany for the Sociology program. **Required Education and...
-
Writing, English, Speech, Communication, Vilseck
vor 7 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10019637 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **Writing, English, Speech, Communication** **The Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Germany in the Writing, English,...
-
Healthcare Management, Vilseck, Undergraduate
vor 7 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10019646 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **Healthcare Management** **The Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Germany in the Healthcare Management...
-
Sociology, Vilseck, The Undergraduate School
vor 7 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10019645 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **Sociology*** **Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland University College (UMGC) seeks adjunct faculty to teach on-site in Germany for the Sociology program. **Required Education and...
-
Accounting and Economics, Vilseck, Undergraduate
vor 7 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10019644 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **Accounting and Economics** **The Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Germany in the Accounting and Economics...
-
History, Vilseck, Undergraduate School- Adjunct
vor 7 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10020183 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **History** **The Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Germany in the History program. **Required Education and...
-
German Language, Vilseck, Undergraduate School
vor 7 Monaten
Vilseck, Deutschland University of Maryland Global Campus VollzeitJob Ref: 10020188 **Location**: Vilseck-Germany Category: Adjunct Faculty Type: Part time **Adjunct Faculty** **German Language** **The Undergraduate School** **UMGC Europe** **Location: Vilseck, Germany** University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Germany in the German Language program. **Required...
-
Vilseck, Bayern, Deutschland Leidos VollzeitOverviewThe Leidos Federal Health Solutions division seeks individuals to support Active-Duty Military and their families with TRICARE Overseas Program services. The position requires a TRICARE Beneficiary Services Representative (BSR) Floater in Vilseck, Germany, providing beneficiary education, enrollment services, customer support, and assistance in...
-
Tricare Beneficiary Services Representative
vor 3 Wochen
Vilseck, Deutschland Leidos Vollzeit**Description** Are you looking for your next **“great mission”**professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? **Leidos has the perfect job for you in Vilseck, Germany!** The **BEST and BRIGHTEST** come to Leidos, where we take pride in making a difference every day! Leidos offers...
-
Vilseck, Deutschland Leidos VollzeitDescription **Job Description**: Does helping our Active Duty Military, Veterans, and their families interest you! Leidos has an opportunity for you to do just that at our facility in Landstuhl. As a BSR you will be on the front lines for the education and enrollment of our service members/retirees and their family members into the world of TRICARE...
-
Va Benefits Advisor
vor 7 Monaten
Vilseck, Deutschland CALIBRE Systems, Inc. VollzeitVA Benefits Advisor - Vilseck - LinkedIn- Twitter- - SMS- ShareCategory - Training and Analysis SupportJob Location - VilseckTracking Code - FCA 3772-585Position Type - Full-Time/RegularCALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for a Benefits Advisor to support our client at Vilseck,...
-
Family Advocacy Admin Coordinator
vor 7 Monaten
Vilseck, Deutschland Ladgov Corporation Vollzeit**Location**:ACS Rose Barracks, Building 322, Vilseck, Bavaria, Germany **Worksite**:On-site **Position**: full-time **Duties**: - Maintain records and files per FAP SOP and ACS standards. - Answer and log phone calls and voice messages. - Update FAP administrators on daily tasks. - Develop timelines for documents and correspondence. - Handle...
-
Supervisory Program Specialist
Vor 3 Tagen
Vilseck, Deutschland US Army Installation Management Command Vollzeit**Duties**: - Serves as a CYS Services Supervisory Program Specialist with responsibility for supervising a minimum of 8 ratios of children 0 - 5 in a Child Development Center (Ages 0-5) or 6 ratios of children/youth in a School-Age Program or Youth Center IAW. - Works in-ratio 50% of the time providing breaks for assigned staff, modeling appropriate...
-
Career (Transition) Counselor / Vilseck, Germany
vor 7 Monaten
Vilseck, Deutschland MKS2 Technologies VollzeitMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First"...
-
Dol Vets Tap: Employment Navigator
vor 7 Monaten
Vilseck, Deutschland Serco North America VollzeitPosition Description: **JOIN OUR TEAM** to assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its...
-
Family Advocator
vor 1 Woche
Vilseck, Deutschland Ladgov Corporation Vollzeit**Job title**:Family Advocator **Location**:Vilseck,** **Germany **Travel: N/A** **Duties**: - Maintain class record forms and information. - Schedule and prepare for classes. - Develop lesson plans based on accreditation standards. - Update existing instruction materials. - Utilize marketing strategies to publicize all aspects of the educator program. -...
-
Supervisory Program Specialist
vor 7 Monaten
Vilseck, Deutschland US Army Installation Management Command Vollzeit**Duties**: - Serves as a CYS Services Supervisory Program Specialist with responsibility for supervising a minimum of 8 ratios of children 0 - 5 in a Child Development Center (Ages 0-5) or 6 ratios of children/youth in a School-Age Program or Youth Center IAW. - Works in-ratio 50% of the time providing breaks for assigned staff, modeling appropriate...
-
Sales Agent
vor 11 Stunden
Vilseck, Deutschland SIGA exchange GmbH VollzeitWir suchen Sie! Seit mehr als 10 Jahren ist unser Name Programm - wir sind das Exchange Mobile Center Germany! Werden Sie einer unserer engagierten Mitarbeiter, der Tag für Tag dafür sorgt, dass unsere Kunden einen erstklassigen Service und die beste Auswahl an Produkten aus der Welt der mobilen Kommunikation erhalten. Schauen Sie mit uns über den...
-
Lead Child and Youth Program Assistant
Vor 3 Tagen
Vilseck, Deutschland US Army Installation Management Command Vollzeit**Duties**: - Supervises children and youth ranging in age from 6 weeks to 18 years during daily schedule of indoor and outdoor activities and on field trips, outings, and special events. - Plans, coordinates, and conducts activities for program participants based on observed needs of individual children and youth. Prepares and implements program options...
-
Vilseck, Deutschland Leidos Vollzeit**Description** **Does helping our Active Duty Military, Veterans, and their families interest you! Leidos has an opportunity for you to do just that at our facility in Landstuhl. As a BSR you will be on the front lines for the education and enrollment of our service members/retirees and their family members into the world of TRICARE Benefits. We will train...
