Retail Operations Coordinator

vor 3 Monaten

München, Deutschland Escada Vollzeit

**ABOUT US**

As one of the world's heritage luxury womenswear brands which is part of the Regent LP Group, ESCADA symbolizes modern elegance, cool glamour, and sensual femininity. The brand, founded in 1978 by Margaretha and Wolfgang Ley, provides a distinct sense of refined quality, workmanship, and excellent fit and is characterized by color, print, and the love for detail.

Under the two product lines ESCADA and ESCADA SPORT the brand offers its customers a lifestyle concept for dressing, filled with everything from must-have daywear for business and leisure to glamorous eveningwear. Apart from ready-to-wear, shoes and bags, the product range offers ESCADA fragrances, eyewear, watches and jewelry.

**THE ROLE & THE TEAM**

Our ESCADA Employees are working with passion and a high level of dedication to the brand. As Retail Operations Coordinator you are the first point of contact for all ESCADA Store Managers and stores in their daily business operations issues. In this role you will be responsible to maintain and to continuously improve processes and systems in collaboration with the relevant stakeholders to ensure ESCADA service standards on an international level. You will report to the ESCADA Head of Retail Operations and closely collaborate with Buying, IT, Finance departments and overall Project Teams.

**TASKS & RESPONSIBILITIES**
- Active support of the ESCADA stores and area management to ensure a smooth flow of daily business operations
- Interface between stores and supporting departments (Buying, IT, Finance etc.)
- Closely monitor inventory management of stores, planning and implementation of cycle counts and yearly inventories
- Creation and implementation of processes and guidelines to ensure ESCADA service standards and values in our omni-channel environment
- Preparation and support of stores in CRM activities in close collaboration with Marketing
- Developing and preparation of training documents
- Performing project-related activities at the request of the Head of Retail Operations
- Creation of regular reports and presentations

**PROFILE**
- You have a successfully completed bachelor's or master's degree in business administration or fashion management
- Ideally, you have a proven experience in a similar role during your internships in the fashion or luxury retail environment
- You enjoy working with different systems in an omni-channel set-up, knowledge of Microsoft D365 is advantageous
- You are known for a structured and organized way of working, ability to recognize and work on priorities
- You possess analytical, solution-oriented and out of the box thinking skills
- You show a hands-on mentality, enthusiasm, flexibility and resilience
- You are fluent in German and English (spoken and written) and other languages such as French are advantageous

**WHY JOINING ESCADA?**
- You join a diverse, young and supporting team of specialists
- An international work environment with flat hierarchies, flexibility and rapid decision-making
- The option to grow and develop both professionally and personally while having the opportunity to be creative and make an impact in your role

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