Customer Optimization Intern
vor 1 Monat
Currently enrolled in or will receive a Bachelor’s or Master’s Degree with a graduation date in September 2024
- Fluent German and English
- Excellent communication skills
Would you like to be part of a team focused on helping increase the adoption of Amazon Web Services (AWS) across EMEA? AWS offers an innovative and motivating environment where you will have the exciting opportunity to advance in your career, help drive the growth of AWS customers, and help shape the future of an emerging cloud technology. Do you have the business savvy, organization skills and ability to collaborate across multiple business owners to help establish Amazon Web Services as the premier cloud provider?
As a Customer Optimization intern you will work on projects and strategic initiatives to drive improvements within the Customer Optimization team and for AWS customers. The Customer Optimization team act as a trusted advisors to AWS customers to help them optimize their AWS costs, by engaging with a wide range of customer stakeholders including Enterprise IT, Operations, and Finance teams to implement best practices for cloud adoption and cost savings. This includes generating and providing recommendations on how customers can optimize their AWS usage, training customers on AWS management tools, and helping customers to manage their AWS fleet. Specialists proactively monitor customer cost optimization health, and engage customers in conjunction with sellers and sometimes other AWS teams.
You should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.
Mentorship & Career Growth
Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility and encourage you to find your own balance between your work and personal lives.
About the team
The Worldwide Customer Optimization and Enablement team thrives on customer obsession and team collaboration. Our Specialists work directly with customers and account managers to help our customers optimize throughout their cloud journey. We unapologetically advocate for our customers, look around corners to solve tomorrow's problems, and aim to solve root cause operational issues to create a seamless customer experience.
Our team values diverse perspectives and we seek to create an inclusive environment where we regularly assess gaps and strengths to identify and remove barriers and ensure all members feel valued, trusted and connected.
- Experience using Microsoft Excel with the ability to analyze large data sets and simplify complex data
- Strong interest in working with, and/or having knowledge of cloud computing and existing cloud technologies
- A self-starter with an ability to operate in a dynamic and matrixed environment and drive customer engagements to resolution
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