Customer Service

vor 3 Wochen


Berlin, Deutschland Bling Vollzeit

Bling ist das schnell wachsende Family-Fintech aus Berlin und sucht dich als Customer Service Agent & Operations Agent (M/F/d) (Vollzeit, per sofort oder nach Vereinbarung).

**Gemeinsam werden wir**:

- den Bling-Familien mit Rat und Tat zur Seite stehen
- als erste Bezahlerfahrung die Zukunft von tausenden Kindern und Jugendlichen prägen
- mit unserer App die Finanzkompetenz von Familien in Deutschland verbessern

Wir sind Bling und haben mit unserer Karte und App das Taschengeld neu erfunden. Für tausende Familien sind wir schon heute ein täglicher Begleiter. Und es werden immer mehr. Wir helfen der ganzen Familie dabei, Geld zu verstehen, zu verwalten und zu vermehren.

Aufgaben

Als Customer Service Agent & Operations Agent (M/F/d) bist du mitverantwortlich für folgendes

Du bist maßgeblich daran beteiligt, einen tollen Kunden-Support aufzubauen und unsere Prozesse ständig zu verbessern:

- Du strukturierst, koordinierst und beantwortest Kundenfragen per Chat, E-Mail und Telefon
- Du überprüfst Regstrierungen auf Risk
- und Compliance-Vorgaben
- Du hilfst, die interne und externe Wissensdatenbank auszubauen
- Du sammelst Produkt-Feedback und erarbeitest Verbesserungsideen
- Du optimierst unsere Support-Prozesse für mehr Effizienz

Qualifikation

Du passt zu uns, wenn die folgenden Punkte auf dich zutreffen
- Du sprichst und schreibst Deutsch auf C2-Niveau
- Du lebst die meiste Zeit des Jahres in Berlin
- Du bist flexibel, kreativ und freust dich auf Abwechslung
- Du hast die Grammatik und Rechtschreibung im Griff
- Du fühlst dich wohl im Umgang mit vielen verschiedenen Menschen
- Du bist begeistert von unserer Mission und möchtest helfen, Bling bekannt zu machen

**Benefits**:
Bei Bling arbeitest du an einem Produkt, für das dich Kinder bewundern. Du trägst dazu bei, dass sich die Finanzkompetenz in Europa verbessert. Und gemeinsam mit einem starken Team machst du Unmögliches möglich. Bling ist Kreativität, Ambition und Teamwork. Du wirst eng mit unserem Gründer-Team zusammenarbeiten. Und du wirst Bling deine eigene Handschrift geben können.

**Folgende Vorteile runden die Zusammenarbeit ab**:

- Die Chance, das erste Family-Fintech in Europa mitaufzubauen
- Zentrales und hochmodernes Office in Berlin Mitte mit direkter U-Bahn-Anbindung und einem vielfältigen kulinarischen Angebot für die Mittagspause
- Modernstes Equipment von Apple und ein frei wählbares Setup
- Flexibles Arbeitsumfeld - gestalte deinen Arbeitstag so, wie du es am liebsten hast - auch im Home-Office

Wenn du bis hierhin gelesen hast, bist du wohl interessiert. Und das ist gut so. Denn wir möchten dich kennenlernen und freuen uns auf deine Bewerbung - gerne auch via E-Mail, Linkedin oder unsere Website. Hauptsache, du meldest dich



  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates a limousine service in various regions of France. The team is responsible for the daily contact with the customers and the rental and disposition of the vehicles. In your (M/F/d) new position you look after every customer with respect and exceed his expectations in terms of customer service and competence. Before starting work, you will...

  • Customer Service

    vor 1 Monat


    Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is an European conglomerate and active in urban mobility. A small but growing business unit deals with the provisioning of rental bicycles. The concept is well known: Customers receive a code via mobile phone to open the lock and also when they lock the bike again. Billing for the use takes place to the minute, reported on the telephone bill....


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client provides world class content in the most relevant, engaging and flexible formats to support students, teachers and institutions through a lifetime of learning. Our client develops and distributes textbooks, e-books and interactive e-learning resources. Our client, a leading publisher in English language materials and digital solutions, is seeking...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. THIS JOB CAN BE PERFORMED FROM...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    As one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers. As a...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Are you passionate about providing amazing customer service? Do you want to be a Customer Service Specialist in your field? Do you want to be part of the French Banking Revolution and help them give amazing service to their French customers? Then read on! For our client we are looking for Customer Service Specialists (M/F/d) who display outstanding...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer sells branded everyday products (such as juicers, coffee machines or contact grills) as well as the matching accessories: e.g. Glasses, carafes or flavors. The latest trends can be found here first. Our customer is characterized by an excellent delivery service. To support the extensive and demanding customer base, we are looking for you (M/F/d)...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer sells branded everyday products (such as juicers, coffee machines or contact grills) as well as the matching accessories: e.g. Glasses, carafes or flavors. The latest trends can be found here first. Our customer is characterized by an excellent delivery service. To support the extensive and demanding customer base, we are looking for you (M/F/d)...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our customer is a global research, educational and professional publisher. It is home to an array of respected and trusted brands and imprints, with more than 100 years of combined history behind them, providing quality content through a range of innovative products and services. Every day, around the globe, their imprints, books, journals and resources...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (M/F/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a financial service provider and is looking for talented staff (d/f/m) to assist customers with simple questions in word and writing. You will provide help with general enquiries about services, cost, interests, lost passwords or similar. This is a temporary job for February - July 2023 (roughly, extension possible). Working hours are Monday...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (m/f/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is a fast-growing company that is transforming the retail industry with deliveries in minutes. They are looking for talents (m/f/d) from all fields to complete their team. They believe that their leading edge technology and their inclusive corporate culture will be a huge advantage in achieving their goal of becoming the leader in this...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    Our client is not just some online portal for the rental of holiday homes and apartments. Our client delivers real value for the landlords; including creation of the advertisement, marketing, price adjustments, communication with tenants and the organization of cleaning services. The landlord simply selects the service features to be performed by our client...


  • Berlin, Deutschland Workstation Customer Care Vollzeit

    For the subsequent vacancy we are searching fellow employees in order to expand the existing team. Our customer is a leading provider of customer contact solutions in Germany. The product portfolio covers the complete process chain in customer service. Innovation, competence and customer orientations are their key factors for success. We are searching...