Quality Assurance and Assessment Officer

vor 1 Monat

Berlin, Deutschland Chartered Institute of Arbitrators Vollzeit

Job description

Job Title: Quality Assurance and Assessments Officer

Date: March 2023

Reporting to: Head of Quality Improvement

Location: Berlin, Germany (Hybrid - mainly working from home with 1 day per week in co-working space in Berlin and occasional travel to the London office) or London, UK (Hybrid - minimum 1 day per week in the office)

Overview

CIArb is passionate about promoting a harmonious society, helping people and organisations avoid, manage and resolve conflict through our global network of over 18,000 members. We are the leading global professional membership organisation representing the interests of alternative dispute practitioners worldwide. As a not-for-profit, UK registered charity, CIArb works in the public interest through an international network of 41 branches.

Job Overview:
The Quality Assurance and Assessment Officer will play a key role in supporting the centralised assessment process and implementing relevant quality assurance measures to ensure high quality assessment delivery. The post holder will support the Head of Quality Improvement in implementing relevant aspects of the quality improvement plan.

Key Responsibilities:

- Contract CIArb assessors and moderators for assessments using the department’s Approved Faculty List database
- Manage exchange of assessment scripts between the department and assessors and moderators
- Administer the assessor shadowing process to help grow the pool of CIArb approved assessors
- Complete quality checks on assessor feedback, marks, and pass rates in line with quality assurance guidelines to ensure consistency across modules at a global level
- Record assessor performance and support the administration of the Approved Faculty database
- Work closely with the Head of Quality Improvement to manage risks and address potential quality issues.

**Requirements**:
Essential:

- Excellent written and verbal communication skills in the English language
- Strong attention to details
- Excellent organisational and timekeeping skills
- Ability to manage multiple projects adhering to logistics, timescales, and deadlines
- Strong sense of tact and diplomacy when dealing with stakeholders
- IT literate and strong experience of using MS Office (Excel), CRM systems, LMS, and databases
- Strong numerical and data skills
- Experience in reporting
- Experience of working in the educational environment, particularly with respect to assessment organisation and delivery
- Experience of working in quality assurance

Desirable:

- Experience of working in a membership organisation

Summary terms and conditions

Contract: Full-time, 12 months Fixed term

**Salary**: Equivalent to £ 32,000 per annum

Other Benefits:

- PerkBox (employee money saving platform)
- Flexible working hours - core hours
- EAP (Employee Assistance Program)
- Wellness and Social incentives e.g. Christmas party, summer party, International day, Charity events
- Learning and Development opportunities
- Enhanced Family policies

Location: CIArb Head Office, 12 Bloomsbury Square, London, WC1A 2LP

Notes: We are keen to encourage applicants from all identities and walks of life.

Closing date: 6th April 2023

Working hours and flexible working

Equality and diversity
Ciarb welcomes enquiries from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.

Protecting your information
We are responsible for deciding how we hold and use personal information about you. We comply with data protection law and principles and a copy of the privacy notice for job applicants can be found here.

Art der Stelle: Befristeter Vertrag
Vertragsdauer: 12 Monate

Arbeitszeiten:

- Montag bis Freitag

Flexible Sprachanforderungen:

- Keine Deutschkenntnisse erforderlich

Sprache:

- Englisch (Erforderlich)

Arbeitsort: Vor Ort

  • Quality Management and Assurance for Adas

    vor 1 Monat

    Berlin, Deutschland CARIAD SE Vollzeit

    Quality Management and Assurance for ADAS Functions/ Components (M/F/d) **Project - & Product Management** **Professional** - Berlin, Wolfsburg, Ingolstadt, Mönsheim/Stuttgart, Munich We are CARIAD, an automotive software company and part of the Volkswagen Group. Our mission is to make the automotive experience safer, more sustainable, more comfortable,...

  • Quality Assurance Associate

    vor 21 Stunden

    Berlin, Deutschland Talent Source Vollzeit

    Description: **Location**:Germany, Berlin - Hybrid **Schedule**:Full Time, Permanent Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for an international CRO can bring? Our team says it's the best of both worlds. TalentSource Life Sciences (the sponsor-dedicated...

  • Quality Assurance and Control Specialist

    Vor 5 Tagen

    Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your tasksAre you passionate about quality assurance and love our KoRo products? Then become part of our team as a Quality Assurance and Control Specialist (m/f/d). In this position, you will primarily be responsible for monitoring and optimising our quality control processes in our warehouse in Oberkrämer. Your tasks will include:Reviewing and redesigning...

  • Quality Assurance and Control Specialist

    Vor 5 Tagen

    Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your tasks Are you passionate about quality assurance and love our KoRo products? Then become part of our team as a Quality Assurance and Control Specialist (m/f/d). In this position, you will primarily be responsible for monitoring and optimising our quality control processes in our warehouse in Oberkrämer. Your tasks will include: Reviewing and...

  • Quality Assurance and Control Specialist

    Vor 5 Tagen

    Berlin, Deutschland KoRo Handels GmbH Vollzeit

    Your tasks Are you passionate about quality assurance and love our KoRo products? Then become part of our team as a Quality Assurance and Control Specialist (m/f/d). In this position, you will primarily be responsible for monitoring and optimising our quality control processes in our warehouse in Oberkrämer. Your tasks will include: Reviewing and...

  • Quality Assurance Associate

    vor 1 Monat

    Berlin, Deutschland Barrington James Vollzeit

    Berlin - 22-05-2023 - JOB TYPE - Permanent - EMP TYPE - Full-Time - EXPERTISE - Quality Assurance - SALARY TYPE - Annually - SALARY - Negotiable Job Description: Quality Assurance Associate (Berlin, Germany - Medical Devices - Class 2a Sterile Products) **Company Overview**: We are a leading medical device company based in Berlin, Germany, specializing in...

  • Test & Quality Assurance

    vor 3 Wochen

    Kreisfreie Stadt Berlin, Deutschland Octagon Vollzeit

    Function description and tasks Successful assessment and validation of business requirements for quality management system (QMS) software solutionsEstablishment of harmonised quality assurance processes and procedures for the development and implementation of global QMS software solutions Development and implementation of comprehensive test strategies and...

  • Head of Quality Management

    Vor 3 Tagen

    Berlin, Deutschland Sunday Natural Products GmbH Vollzeit

    Your role As the Head of Quality Management & Assurance, one of the primary responsibilities is to ensure the quality of our organic, bio-certified products and to guarantee they meet the highest standards. This includes tasks such as developing and implementing quality policies and standards, monitoring quality control procedures, managing allergens, and...

  • Quality Assurance Lead

    vor 4 Wochen

    Berlin, Deutschland Smartly.io Job Board Vollzeit

    We are looking for a Quality Assurance Lead to help us reach the next level in our reliability journey. Your task, if you choose to accept it, will be owning our QA strategy and seeing it become alive in close cooperation with our Product Development teams. As you are the first person in this function and take ownership in the area, you won't be coordinating...

  • Quality Assurance Manager

    Vor 4 Tagen

    Berlin, Deutschland Valeo Vollzeit

    Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

  • Quality Assurance Engineer

    Vor 3 Tagen

    Berlin, Deutschland DE12 VALEO SCHALTER UND SENSOREN GmbH Vollzeit

    Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

  • Working Student

    Vor 4 Tagen

    Berlin, Deutschland sonnen GmbH Vollzeit

    Standort: Berlin, BE, DE- Stellen-ID: 4234**At the earliest date possible we are looking for support for our #teamsonnen**: Clean and affordable energy for all is one of the greatest challenges of our time. Sonnen has been committed to this mission since 2010 and is now represented in Europe, the USA and Australia with over 1,000 team members globally. In...

  • Associate Director Quality Assurance

    vor 4 Wochen

    Berlin, Deutschland KCR Vollzeit

    **We see human behind every number** **Associate Director, Quality Assurance** **Location: Germany, UK or Poland (office-based/hybrid)** At this position you will be responsible for organization of KCR strategies in the scope of Quality Assurance and providing direct compliance and support to all areas of operations of KCR within CEE region. You will...

  • Quality Assurance Specialist Dutch and German

    Vor 3 Tagen

    Berlin, Deutschland Boostability Berlin Vollzeit

    **Who we are**: Founded in 2009, Boostability is now one of the fastest growing internet marketing companies in the world. We use cutting-edge technology to provide high-quality SEO, social media, and website marketing services that achieve explosive growth for our small business partners and clients. Our work environment is fun, friendly, and collaborative....

  • Junior Quality Assurance Manager

    Vor 5 Tagen

    Berlin, Deutschland Sunday Vollzeit

    Your roleJoin our team at Sunday Natural and contribute to ensuring the highest quality standards for our products. As our Junior Quality Assurance Manager, you'll play a crucial role in maintaining our commitment to excellence and continuous improvement in product testing and quality control processes.Establish and maintain effective communication channels...

  • Team Lead, Food Safety and Quality Assurance

    vor 1 Monat

    Berlin, Deutschland HelloFresh Vollzeit

    JOB DESCRIPTION The role Are you passionate about building food safety standards and systems across multiple countries, and driving food safety culture to the next level? As a Team Lead for International Food Safety and Quality Assurance, you will join a lean, fast-paced cross-functional team responsible for managing our International Safety Quality...

  • Senior Quality Assurance

    vor 4 Wochen

    Berlin, Deutschland Lieferando Vollzeit

    We are looking for a Quality Assurance Specialist to join the Curiosity Team in the Logistics Department and increase our QA workforce. **As our QA expert, you**: - Plan and execute tests on specific areas according to project features and milestones - Design, create, implement and maintain test cases, test scenarios - Deliver feedback and reports to the...

  • Senior Manual Quality Assurance

    vor 4 Wochen

    Berlin, Deutschland Lieferando Vollzeit

    **Looking for a challenging and exciting role in Quality Assurance? Want to join a skilled Agile team? Then we've got the perfect role for you** **Our story (the bitesize version)**: **Your job...** - Plan and execute tests on specific areas according to project features and milestones - Design, create, implement and maintain test cases, test scenarios -...

  • Quality Assurance Representative

    Vor 3 Tagen

    Berlin, Deutschland Amentum Vollzeit

    **Quality Assurance Representative (PQASIS)**: - R0095423 - Berlin, Germany - Full time - Add to favorites Favorited View favorites Quality Assurance Representative QAR: light to heavy wheel vehicle surveillance inspections at SOR sites, ensuring equipment is repaired IAW TMs, MWOs, etc.; verification of quality of work. must have experience as a...

  • Quality Assurance Engineer

    Vor 3 Tagen

    Berlin, Deutschland Asaphus Vision GmbH Vollzeit

    Asaphus Vision as a part of Valeo group provides driver-monitoring software based on deep-learning technology to the automotive industry. Our cutting-edge software is used by car makers around the world in driver assistance and automated driving systems. Asaphus offers a dynamic work environment full of interesting tasks. Gain experience from our team of...