Customer Service Representative
vor 1 Tag
Senior Customer Service Representative About us We are a fast-growing international e-commerce logistics provider, offering tailored fulfilment solutions across Europe. Every day, we support thousands of sellers with fast delivery, smooth operations, and excellent customer service. Our offices and warehouses are located in multiple countries, including Germany, the UK, and China. The role We are looking for a Senior Customer Service Representative to support and guide our B2B clients. You will be the key contact for sellers, helping them navigate our fulfilment services, resolve inquiries efficiently, and optimise their supply chain processes. You will also work closely with internal teams to continuously improve our products and processes. Responsibilities Serve as the main point of contact for B2B sellers via email, phone, and chat Manage and resolve customer inquiries quickly and effectively, ensuring high satisfaction Build strong relationships with key accounts and take ownership of their support needs Support seller onboarding and provide guidance on optimising fulfilment processes Collaborate with colleagues across offices in Europe and globally Contribute to continuous improvement initiatives, working with Product, Operations, and other teams Help create a positive experience that turns sellers into advocates of our services Your profile Near-native German and strong English skills; additional languages a plus Experience in customer support, ideally in e-commerce or B2B contexts Familiar with common office applications (Outlook, Word, Excel) and optionally tools like Zendesk, SharePoint, or Confluence Positive, patient, and customer-focused attitude Empathetic, proactive, and able to work independently Interested in process optimisation and continuous improvement Based in Berlin or surrounding area with the right to work in Germany What we offer €40-65k depending on experience Employee perks including discounts, team events, and more Modern office with terrace and river views, plus free drinks and fruit Opportunities for personal and professional development through various projects Flexible, hybrid working options
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Customer Service Representative
Vor 2 Tagen
Berlin, Berlin, Deutschland Digital Waffle VollzeitSenior Customer Service RepresentativeAbout usWe are a fast-growing international e-commerce logistics provider, offering tailored fulfilment solutions across Europe. Every day, we support thousands of sellers with fast delivery, smooth operations, and excellent customer service. Our offices and warehouses are located in multiple countries, including...
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Customer Service Representative
Vor 3 Tagen
Berlin, Deutschland Neo Temp GmbH VollzeitWir suchen Customer Service Representative (m/f/d) Berlin - Vollzeit ab sofort Customer Service Representative (m/f/d) in Berlin ☑️Ihr zukünftiges Aufgabengebiet: Receive, QC, acknowledge, and enter purchase orders (from end-customers, Distributors, and Intercompany) Place purchase orders for relevant product lines and confirm receipt Provide Order...
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Customer Service Representative
vor 1 Tag
Berlin, Deutschland Digital Waffle VollzeitSenior Customer Service RepresentativeAbout usWe are a fast-growing international e-commerce logistics provider, offering tailored fulfilment solutions across Europe. Every day, we support thousands of sellers with fast delivery, smooth operations, and excellent customer service. Our offices and warehouses are located in multiple countries, including...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Cognizant Technology Solutions VollzeitAbout the Role: As a Customer Service Representative (d/f/m) within our Daily Banking team, you will make an impact by supporting our customers. As the first point of contact, you will address concerns from various channels and ensure a positive customer experience. We believe that personalized customer experiences are at the heart of our actions. Therefore,...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Cognizant VollzeitAbout the Role:As a Customer Service Representative (d/f/m) within our Daily Banking team, you will make an impact by supporting our customers. As the first point of contact, you will address concerns from various channels and ensure a positive customer experience. We believe that personalized customer experiences are at the heart of our actions. Therefore,...
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Customer Service Representative
Vor 4 Tagen
Berlin, Deutschland ARWA Personaldienstleistungen GmbH VollzeitSie suchen im Rahmen der Arbeitnehmerüberlassung eine berufliche Neuausrichtung und interessieren sich für unsere offene Stelle? Wir freuen uns auf Ihre Bewerbung als **Customer Service Representative (m/w/d)** in **Berlin**! Berufsfeld**:Büro / Verwaltung** Art des Stellenangebots: Arbeitnehmerüberlassung **ARWA Personaldienstleistungen GmbH ist ein...
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Customer Service Representative
Vor 6 Tagen
Berlin, Deutschland Payla Services GmbH Vollzeit**Paylas** Mission ist es, die nächste Generation der Buy Now Pay Later-Plattform für Zahlungsanbieter und Finanzinstitute zu erschaffen, die es unseren Kunden ermöglicht, Rechnungs - und Ratenzahlungspläne anzubieten, um den Wunsch nach schnellem und reibungslosem Payment zu erfüllen. Auf dem Weg dorthin lösen wir spannende Herausforderungen im...
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Dutch Speaking Customer Service Representative
Vor 4 Tagen
Berlin, Deutschland Essence Coaching Group VollzeitDutch Speaking Customer Service Representative Location: Athens, Greece Schedule: Monday -Sunday, 08:00 00:00 (rotational shifts) Salary: 1,500 Euro gross per month About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers...
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Customer Service Representative
Vor 2 Tagen
Berlin, Deutschland AC Melle VollzeitJoin AC Melle as a Customer Service Representative. Work remotely from Berlin. Earn from 23 Euro per hour. Flexible schedule. Full time or part time. Tasks - Respond to customer inquiries. - Resolve issues efficiently. - Provide information about services. - Process memberships and renewals. - Maintain customer records. - Collaborate with team...
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Norwegian Customer Service Specialist Banking
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitFor our client, a financial service provider, we are looking for talented Customer Service Specialists (M/F/d) who display outstanding qualities. You'll provide professional and amazing customer service to its retail customers on the phone. Our client will give you fantastic training and support so that you can surprise and delight your future customers with...
