Customer Success Manager Night S
vor 24 Stunden
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as University of Vienna, Medical University of Vienna, Technical University of Vienna. As a Customer Success Specialist, you will help professors at leading universities in the DACH region integrate JoVE videos into their courses to improve teaching outcomes and student success. Strengthen subscription renewal outcomes by ensuring smooth implementation support, and consistent usage of JoVE resources.
A Master's degree or PhD in Life Science disciplines.
~Fluent communication skills in German & English.
~ Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology.
~ Strong interpersonal skills with a passion for remote relationship-building.
~ Please share a resume in English.
You will make a direct impact in accelerating science research and in improving student learning in science education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us.
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