Operations Lead

vor 17 Stunden

München, Deutschland Poke & Wiggle Vollzeit

We’re building a large-scale physical + digital operation where coordinated fleets of robots interact with engineered setups to produce the data required to unlock the next generation of intelligent systems. This is an environment where precision matters, reliability is engineered, and iteration moves at the speed of learning. We’re searching for an  Operations Lead who has the discipline of an engineer, the instincts of a builder, and the calm needed to run complex systems under real-world constraints. You will keep a multi-robot operation running end to end: stable, performant, and continuously improving. If you take pride in building systems that work at scale - and stay working - you’ll thrive here. This role combines operations, hands-on engineering, process design, and procurement. You will own the objects, fixtures, and setups that enable our data workflows, and you’ll refine these systems into something robust, elegant, and ready for scale. What You’ll Own Drive high-throughput performance across our physical systems: uptime, maintenance, consumables, scheduling, and operational cadence. Recruit, train, and lead our on-site operators and student workforce with clarity and technical rigor. Own the full lifecycle of our data-use cases: selecting objects, preparing them, tracking them, and integrating them into consistent, reproducible workflows. Build and maintain the physical tooling that enables these workflows (fixtures, mounts, custom adapters, mechanical components). Contribute as a hands-on hardware engineer when needed - designing or modifying end-effectors, brackets, adapters, and prototype parts. Troubleshoot hardware + software issues end to end and collaborate closely with engineering for deeper fixes. Own procurement, inventory, vendor relationships, and all logistics for equipment and materials. Architect and continuously improve workflows, QA layers, safety protocols, and scaling mechanisms. Build processes that expand gracefully - from small pilot setups to large facilities and multi-robot fleets. Maintain a facility that reflects engineering excellence: structured, safe, orderly, and inspection-ready. You’re a Fit If You… Take pride in making physical systems behave predictably under real constraints. Have the intuition to modify hardware, test components, and create simple fixtures or end-effectors with confidence. Understand the interplay between hardware and software and can diagnose issues across both. Have operated in labs, manufacturing environments, robotics facilities, or other settings where throughput, quality, and reliability matter. Treat organization and process design as engineering disciplines - SOPs, labeling systems, dashboards, and feedback loops. Lead operators with calm authority, fairness, and a builder’s instinct for clarity. Manage procurement and logistics with precision and cost awareness. Communicate clearly, act ethically, and move with urgency when needed. Want to build foundational infrastructure - something that will not exist unless you help create it. Why It Matters Scaling robots requires more than algorithms. It demands engineered environments, reliable hardware, repeatable workflows, and operations that hold up under load. Your work will define the stability, throughput, and technical credibility of a system that underpins everything we build. This is a role where excellence compounds - and where the fingerprints you leave will be visible for years.

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