Customer Support Representative* Englisch
vor 3 Wochen
We provide advanced solutions for supply chain quality management. We ensure the full package of services from customs clearance & storage to after-sales one-stop service Our core services encompass sorting and rework, inspection, precise 3D measurements, and on-site resident engineering activities across the whole EMEA region. We can tailor third-party warehousing and logistics solutions to fit your specific business needs, mainly in the automotive, consumer electronics, electromechanical, renewable, e-mobility/e-battery, and aerospace industries.
#Are you passionate about delivering exceptional customer service and fluent in Chinese? We are looking for a dynamic Chinese-Speaking Customer Service Specialist to join our team in Arnstadt, Germany, within the fast-paced automotive industry. Provide outstanding customer service to our Chinese-speaking clients, addressing inquiries and resolving issues promptly and effectively.
Support quality control processes, ensuring that customer service procedures align with our commitment to excellence.
Engage in standard customer service activities, including communication with clients and receiving requests via different channels.
Monitor the fulfillment of customer requests and ensure compliance with quality standards.
Leverage any background in operations or quality assurance to enhance the overall customer service experience and support continuous improvement initiatives.
Professional proficiency in Chinese (Mandarin).
Fluent English; Previous experience in customer service, preferably within the automotive industry.
Familiarity with quality assurance processes or previous experience in customer service would be great but it´s not necessary
The opportunity to work in a dynamic, international environment within the automotive industry.
Ongoing professional development and the chance to grow within our company.
If you are a motivated professional looking to leverage your language skills and customer service expertise in a thriving industry, we would love to hear from you.
Apply now and join our team and make a difference in the world of automotive customer service
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