Customer Care Agent
vor 2 Wochen
Being the cybersecurity partner of choice, protecting our digital way of life. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few
This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on proactive services engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (security teams, system and network administrators and owners, C-Suite, etc.) to manage and deliver proactive incident preparedness engagements, as well as wider proactive assessments and services.
Lead proactive incident preparedness projects, including but not limited to TableTop Exercises (TTX), Incident Response Plans and Response Maturity Assessments
Review Crisis Management, Incident Response, Business Continuity and Disaster Recovery Plans, and other relevant documents that support holistic business resilience
Plan and deliver a range of TTXs, including writing post exercise reports that provide detailed analysis and recommendations on areas for improvement
This is a remote role inviting applicants based in Germany, France, Spain, Italy and UAE. Experience with leading and delivering complicated engagements including scoping, interfacing with the client, and have executed incident preparedness or IR related projects
~ Bachelors Degree in Information Security, Computer Science, Cyber Security or related field or equivalent experience required
Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients security posture.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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