IT Operations Specialist

About the opportunity Who we are N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.Lesen Sie bitte die vollständige Beschreibung und bewerben Sie sich sofort, wenn Sie sicher sind, dass Sie alle Anforderungen erfüllen. We are seeking a highly skilled and experienced IT Operations Specialist with a strong focus on Endpoints Security and comprehensive device management across various operating systems. In this critical role, you will be responsible for designing, implementing, and maintaining secure and efficient endpoint environments, ensuring the integrity and protection of our organizational assets. Endpoint Security: Design, configure, deploy, and manage advanced endpoint security solutions (e.g., antivirus, EDR, DLP). Develop and enforce security standards and baselines for all endpoint devices (laptops, desktops, mobile devices). Conduct regular security audits and vulnerability assessments of endpoint systems. Respond to and investigate endpoint security incidents, implementing corrective actions. Endpoints Management: Lead the deployment, configuration, and administration of Mobile Device Management (MDM) solutions. Manage and support a diverse fleet of endpoint devices, including Windows, macOS, and Chrome OS. Develop and implement strategies for device provisioning, patching, and software distribution. Troubleshoot and resolve complex endpoint-related issues. Email Security Gateway Management: Configure, maintain, and optimize Email Secure Gateway solutions to protect against phishing, malware, and other email-borne threats. Develop and implement email security policies and best practices. Collaboration & Documentation: Collaborate with cross-functional teams (e.g., Security Operations, Network, Applications) to ensure seamless integration and alignment of endpoint strategies. Create and maintain comprehensive documentation for all endpoint security and management processes, configurations, and procedures. Mentor junior team members and share knowledge on best practices. 3+ years of experience in endpoint management and security roles. In-depth knowledge and hands-on experience with: Leading endpoint security platforms (e.g., Microsoft Defender for Endpoint, CrowdStrike, SentinelOne, EDRs solutions.) MDM solutions (e.g., Microsoft Intune, Jamf Pro, Kandji, Workspace ONE). Operating system management for Windows, macOS, and Chrome OS in an enterprise environment. Scripting languages (e.g., PowerShell, Python) for automation. Email Secure Gateway technologies (e.g., Proofpoint, Mimecast, Microsoft 365 Exchange Online Protection). Strong understanding of security frameworks and compliance standards (e.g., NIST, ISO 27001). Excellent problem-solving, analytical, and communication skills. Relevant industry certifications (e.g., CompTIA Security+, CISSP, Microsoft Certified: Endpoint Administrator, Jamf Certified Admin) are a plus. What's in it for you: Accelerate your career growth by joining one of Europe's most talked about disruptors . Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members. Additional day of annual leave for each year of service. A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. A relocation package with visa support for those who need it. Equal Opportunities: We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.exp@n26.com. Visit our website to learn more about Diversity, Equity, & Inclusion at N26.