Quality Assurance Manager

Who are we? JTI is a leading international tobacco company with locations in more than 130 countries and world-famous brands such as Winston, Camel and American Spirit. With our brands Nordic Spirit, Logic and Ploom, we also focus on growth through innovations in the field of reduced risk products. In Germany, we are the largest employer in our industry with over 2,000 employees. As a multiple award-winning top employer, we offer an open and inclusive working environment with exciting tasks in a challenging environment. Flexible working concepts, diverse development opportunities and international career paths are part of our everyday life. Visit us at www.jti.com to find out more about JTI and what it's like to work for us. Quality Assurance Manager (m/f/d) for Product Quality – Combustible Tobacco Products Job ID: 102962 / Location: Trier / Start: 01.04.2026 / Contract type: permanent Your job mission: Are you passionate about driving quality excellence in the field of Combustible Tobacco Products such as Cigarettes, Cigars, Role Your Own / Make Your Own or Shisha? Join our team in Trier, Germany, and become a key role in maintaining and elevating the quality of JTI’s combustible tobacco product portfolio. We are seeking a motivated, detail-oriented professional who will contribute to the development and implementation of quality assurance standards, support New Product Development activities, and apply Quality Management System (QMS) procedures throughout the product lifecycle. Additionally, you will conduct audits to ensure adherence to QMS requirements and drive continuous improvements via CAPA (Corrective and Preventive Actions) coordination. Your tasks: Product Quality Standards and Programs: Establish and continuously improve quality assurance standards and programs for new product developments as well as existing portfolio based on a given framework, regulatory requirements and consumers voice, to ensure regulatory compliance. New Product Developments: Manage all defined quality assurance activities within New Product Development (NPD) projects and collaborate with the teams in QA, Product Development, GSC and other relevant functions, to e.g perform product and process risk assessment, define quality standards and validate product performance. Quality Management System (QMS) and Audits: Design, maintain and improve policies and procedures related to global product development activities and implement the global requirements with Product Development teams. Conduct periodical audits with factories as well as global functions to validate adherence to the QMS requirements & identify improvement areas including CAPA follow-up. Deviation and CAPA management: Manage product and process deviations, communicate findings to relevant stakeholders, and coordinate the escalation and root cause analysis and subsequent improvement activities. Drive updates for applicable standards and programs based on findings including change control. Your profile: Relevant educational background: university degree in a technical or scientific field, such as Chemistry / Physics / Environmental Engineering / Food Technology or comparable studies Practical experience: min. 3 years of professional experience, ideally in Tobacco industry (QA / R&D / GSC / New Product Development) or FMCG industry (e.g. Food / Pharma / Cosmetics) Valuable knowledge: working experience in regulated environments, excellent knowledge in quality assurance and quality management, experience in managing non-conformities, audit experience, fluent in English (written and spoken), advanced skills in MS Office, experience with SAP R/3, proficiency in data analysis techniques and statistics Special strengths: profound project management skills, knowledge of quality programs or standards and understanding of quality aspects in product development Suitable personality: highly organized and structured working style, strong communication and stakeholder management skills, willingness to travel Practiced working time model: flextime, possibility of 50 % mobile office work within Germany on a monthly basis Your benefits: Your team: You will work in an open and international working environment with approx. 60 nations at the Trier site. Your remuneration: You will receive an above-average pay including 13th and 14th monthly salary and bonus as well as annual reviews. We also offer an individual company pension scheme and capital-forming benefits. Your meals: Our subsidized company canteen and numerous snack and coffee vending machines ensure your physical well-being. Your appreciation: You will receive regular feedback from us and, as your personal safety is important to us, we also protect you in your private life with our JTI accident insurance. Your work-life balance: You should enjoy your work That's why we offer you 30 days of vacation for personal relaxation. Your mobility offer: With our BusinessBike program, we offer you the opportunity to lease the bike of your choice at attractive conditions as part of a permanent position. This is an uncomplicated and flexible way to promote your health. Your development: We focus on your personal development. We support you with a wide range of internal training courses as well as external training and development opportunities that are tailored specifically to you. Have we aroused your interest? Apply directly with your complete application documents (CV, cover letter and references) stating your earliest possible starting date (Job ID 102962). JT International Germany GmbH Diedenhofener Straße 20 54294 Trier www.jti.com Diversity & Inclusion We want everyone at JTI to be themselves and develop their full potential, because each and every one of us makes a valuable contribution to the success of the company and the location in Germany. We live and promote diversity, equality and inclusion accordingly. We have local employee groups and networks, such as the PRIDE Chapter Germany or the togetHER network for female employees, in which committed colleagues are involved, and we support a wide range of projects in our local area. For this and many other activities in the area of diversity & inclusion, we have already been awarded the Global Equality Standard by Ernst & Young. Sustainability & Commitment We have particularly close ties to the Trier region and the greater Cologne area through our two locations and want to make a significant contribution to a high quality of life, e.g., through annual clean-up campaigns on the Rhine and Moselle and as a long-standing partner of the Cologne Green Foundation, we are committed to the preservation and expansion of the city's green spaces. Renewable energies are also part of our sustainability goals, which is why we are investing in the expansion of the Bescheid Süd wind farm, located 20 kilometers east of our Trier site, in order to secure green electricity for the region and for our production at the Trier plant. We are constantly reducing the amount of plastic used in the packaging of our classic tobacco products, thus saving tons of plastic waste. Find out more about us at: https://www.jti.com/de/europe/germany/top-arbeitgeber