Customer Solutions Manager, AWSI Autmotive

vor 2 Wochen

München, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit
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AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities
We are seeking a Customer Solutions Manager (CSM) to join our Automotive & Manufacturing organization, where you will work with one of the largest and most complex Automotive OEM in the world, and enable their multi-year journey to the cloud. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer.

In the role, you will be a critical partner to our Global Automotive customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. br>
You will lead complex engagement teams in Europe, North America, and Latin America and define a strategic approach to engagement in additional regions such as South Africa, India, and China. This leadership includes identifying and responding to business drivers within diverse customer automotive manufacturing environments and IT teams. br>
In this role, you will enable stakeholder alignment, build team cohesion, and manage project risks while working with the Global Account Manager, Partner Manager, Enterprise Service Manager, and Service team representatives, as well as Training & You will lead a combined AWS team of ProServe consultants, partner managers, and solutions architects to deliver digital transformation projects with the customer following Amazons' innovation tenets. br>
Successful candidates will have a strong delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise experience and operational excellence will influence the team’You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.

About the team

Diverse Experiences
Amazon values diverse experiences. br>

Why AWS

Amazon Web Services (AWS) is the world’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. When we feel supported in the workplace and at home, there’br>
Inclusive Team Culture
Here at AWS, it’Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Munich, BY, DEU


BEVORZUGTE QUALIFIKATIONEN
  • Experience across different industry verticals, preferably direct experience with global automotive OEMs and Tier 1 suppliers
  • Direct experience implementing AWS/cloud services
  • Robust understanding of key technology and market trends
  • Experience with a revenue realization in a complex IT transformation
  • Deep understanding of software development/engineering life-cycle from conception to delivery

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