Renewal Sales Operations Analyst

vor 2 Wochen

Berlin, Deutschland CrowdStrike Vollzeit
​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike is seeking a Renewal Sales Operations Analyst to join our Worldwide Sales and Operations Organization and Global Renewals Management Function within the Customer Acquisition and Retention Excellence Organization.

As a key sales and operations support function, the Renewal Sales Operations Analyst is critical to CrowdStrike’s ability to achieve sustainable retention of key accounts, protect annual recurring revenue (ARR), and drive operational discipline in the field for renewals management and forecasting processes. This critical teammate will be responsible for: (i) scaling the renewals management program globally (ii) driving execution through cross-functional partnerships across the organization.The position will report to the Director of Global Renewals Program.What You’ll Do:Support the Field Sales Organization and Sales Operations team in driving ARR retention at scale through execution of the following:

Plan & build operational dashboards to support the regional inspection of the renewals businessCollaborate and liaise with our Finance, IT, and Sales Analytics counterparts to structure and manage a single source of truth for renewals dataDocument data and metrics definitions for key terms related to renewals in centralized location Strategize and communicate business requirements to automate renewals forecasting and reporting capabilities Enable field sales and sales operations business partners on leveraging renewals dashboards to execute to outcomes Educate business users on renewals data nuances and develop their ability to identify at-risk renewals and inspect progress on risk mitigation strategiesLead renewals data hygiene in SFDC globallyDrive globally consistent operational cadence reviews with the field to review at-risk renewals and roll up in a global renewal forecastProvide business insights to sales leadership on renewals business performance against key metricsDrive churn and contraction ARR trends analysis and business insightsLead analysis of quarterly churn and contraction ARR business drivers and insights with cross-functional leadership forumIdentify opportunities to continuously improve systems, process, and data to eliminate gaps in performance insight, improve data accuracy, and drive operational efficiencies.What You’ll Need:6-8 years of experience in enterprise sales and operations, revenue, or FP&A business analyst rolesExperience with Annual Recurring Revenue business modelExperience reporting ARR metrics such as renewal rate, churn and net retentionPossess keen business insight with the ability to handle, analyze and track recurring revenue dataExperience in Business Intelligence, Data Analytics, and reporting as well as knowledge of data management and analytics solutions such as Tableau and SQL. Proficient in ExcelExperience supporting renewals sales and customer retention is a plusStrong understanding of sales processes, business acumen, and forecasting methodologies. Background with Clari is a plusAbility to analyze data sources and processes to ensure data integrity, completeness, and accuracyKnowledge of Enterprise Sales Infrastructure, such as Salesforce CRM/CPQ. Ability to understand complex systems and dependencies Demonstrated ability to collect and assess data, analyze trends, and produce actionable insights that enable process and business improvementsStrong written and verbal communication skills with the ability to quickly establish trust, credibility, and influence across a variety of partnersAdvanced PowerPoint and Excel skillsExperience in working across organizations, notably Sales, Finance, IT, Support and Operations #LI-FW1#LI-HI1#LI-RemoteBenefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awards with option to participate in ESPP in eligible countriesCompetitive vacation and flexible working arrangementsPhysical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunitiesAccess to CrowdStrike University, LinkedIn Learning and JhannaOffices with stocked kitchens when you need to fuel innovation and collaborationBirthday time-off in your local countryWork with people who are passionate in our mission and Great Place to Work certified across the globeWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.SummaryLocation: Germany - Remote; United Kingdom - Remote; Spain - RemoteType: Full time

  • Renewal Sales Operations Analyst

    vor 2 Wochen

    Berlin, Deutschland CrowdStrike Vollzeit

    ​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

  • Operations Analyst

    vor 3 Wochen

    Berlin, Berlin, Deutschland Vanilla Steel Vollzeit

    EinleitungVanilla Steel is a digital B2B platform serving the European metal industry with data and innovation with the mission of simplifying how steel and other metals are traded today.We are a team of passionate tech entrepreneurs that combine more than 50 years of digital experiences with a passion for solving existing challenges through digitization.We...

  • (Senior) Sales Operations Analyst

    vor 3 Wochen

    Berlin, Deutschland Everphone Vollzeit

    Everphone ist die One-Stop-Lösung für Firmensmartphones und -tablets. Als Pionier und führender Device-as-a-Service-Anbieter übernimmt Everphone Beschaffung, Konfiguration, Verwaltung, Sicherheit und Austausch der Geräte für Unternehmen und Organisationen. Die Zeitersparnis der firmeninternen IT beträgt beim Einrichten der Geräte bis zu zwei Stunden...

  • Graduate Trainee

    Vor 7 Tagen

    Berlin, Deutschland Veolia Vollzeit

    **Are you a recent graduate in Business?** **Come be a part of Veolia Water Technologies and Solutions’ Graduate Program and kickstart your career with one of the best Graduate Programs available!** **As a Veolia Business Graduate - Sales Operations, your journey with Veolia Water Technologies and Solutions will be a unique and robust learning...

  • (Senior) Sales Operations Analyst

    vor 3 Wochen

    Berlin, Deutschland everphone GmbH Vollzeit

    Everphone ist die One-Stop-Lösung für Firmensmartphones und -tablets. Als Pionier und führender Device-as-a-Service-Anbieter übernimmt Everphone Beschaffung, Konfiguration, Verwaltung, Sicherheit und Austausch der Geräte für Unternehmen und Organisationen. Die Zeitersparnis der firmeninternen IT beträgt beim Einrichten der Geräte bis zu zwei Stunden...

  • (Senior) Sales Operations Analyst

    vor 3 Wochen

    Berlin, Deutschland everphone GmbH Vollzeit

    Everphone ist die One-Stop-Lösung für Firmensmartphones und -tablets. Als Pionier und führender Device-as-a-Service-Anbieter übernimmt Everphone Beschaffung, Konfiguration, Verwaltung, Sicherheit und Austausch der Geräte für Unternehmen und Organisationen. Die Zeitersparnis der firmeninternen IT beträgt beim Einrichten der Geräte bis zu zwei Stunden...

  • (Senior) Sales Operations Analyst

    vor 3 Wochen

    Berlin, Deutschland everphone GmbH Vollzeit

    Everphone ist die One-Stop-Lösung für Firmensmartphones und -tablets. Als Pionier und führender Device-as-a-Service-Anbieter übernimmt Everphone Beschaffung, Konfiguration, Verwaltung, Sicherheit und Austausch der Geräte für Unternehmen und Organisationen. Die Zeitersparnis der firmeninternen IT beträgt beim Einrichten der Geräte bis zu zwei Stunden...

  • Junior Sales-Analyst

    Vor 5 Tagen

    Berlin, Deutschland YoungCapital Vollzeit

    Beginne als Junior Sales-Analyst (m/w/d)Erfahre hier, warum ein Junior Sales-Analyst-Job (m/w/d) zu dir passt und welche Benefits bei dieser Rolle auf dich warten.Was du machen wirst: Als Junior Sales-Analyst (m/w/d) spielst du eine entscheidende Rolle im Vertriebsbereich. Mit deinem analytischen Geschick und Fachwissen unterstützt du das Team dabei,...

  • Sales Operations Intern

    vor 2 Wochen

    Berlin, Deutschland Jinko Solar Co., Ltd. Vollzeit

    Interested in joining a global number one solar company? We are currently offering a role with us anywhere in Germany remotely asSales Operations Intern JinkoSolar (NYSE: JKS) is one of the world’s largest solar module manufacturers. We distribute our solar products and sell our solutions and services to a diversified international utility, commercial and...

  • Business Analyst

    vor 1 Woche

    Berlin, Berlin, Deutschland Adevinta Vollzeit

    We are looking for a new colleague to join our team of Kleinanzeigen's for commercial users in Berlin as a Business Analyst (d/f/m). You will be part of a cross-functional team that covers, manages and analyzes subscriber & revenue-related processes, tools and data. We design the architecture of a scalable organisation with a focus on analyzing business...

  • Regional Sales

    vor 4 Wochen

    Berlin, Deutschland Approach People Recruitment Vollzeit

    Join a vibrant and forward-thinking workspace community - a worldwide leader in office solutions with over 40 locations (and growing!) across EMEA and the US.This organization prides itself on its ability to provide a dynamic and innovative workspace environment that caters to the diverse needs of enterprises, startups, small businesses, and entrepreneurs in...

  • Sales & Operations Praktikum

    vor 3 Wochen

    Berlin, Deutschland MTN Productions GmbH Vollzeit

    Hast du Lust, Teil eines dynamischen Teams in der Online- und Versandhandelsbranche zu werden? Bei MTN Productions GmbH suchen wir eine motivierte und engagierte Person für unser Sales & Operations Praktikum. Als Sales & Operations Praktikant:in spielst Du eine wichtige Rolle in allen Aspekten unseres Online-Vertriebs und hilfst dabei, das Wachstum von MTN...

  • Sales & Operations Praktikum

    vor 3 Wochen

    Berlin, Deutschland MTN Productions GmbH Vollzeit

    Hast du Lust, Teil eines dynamischen Teams in der Online- und Versandhandelsbranche zu werden? Bei MTN Productions GmbH suchen wir eine motivierte und engagierte Person für unser Sales & Operations Praktikum. Als Sales & Operations Praktikant:in spielst Du eine wichtige Rolle in allen Aspekten unseres Online-Vertriebs und hilfst dabei, das Wachstum von MTN...

  • Senior Messaging Operations Analyst

    vor 3 Wochen

    Berlin, Deutschland Vonage Vollzeit

    Vonage Mission We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. Why this...

  • Sales & Operations Praktikum

    vor 3 Wochen

    Berlin, Deutschland MTN Productions GmbH Vollzeit

    Hast du Lust, Teil eines dynamischen Teams in der Online- und Versandhandelsbranche zu werden? Bei MTN Productions GmbH suchen wir eine motivierte und engagierte Person für unser Sales & Operations Praktikum. Als Sales & Operations Praktikant:in spielst Du eine wichtige Rolle in allen Aspekten unseres Online-Vertriebs und hilfst dabei, das Wachstum von MTN...

  • Sales & Operations Praktikum

    vor 4 Wochen

    Berlin, Deutschland MTN Productions GmbH Vollzeit

    EinleitungHast du Lust, Teil eines dynamischen Teams in der Online- und Versandhandelsbranche zu werden? Bei MTN Productions GmbH suchen wir eine motivierte und engagierte Person für unser Sales & Operations Praktikum. Als Sales & Operations Praktikant:in spielst Du eine wichtige Rolle in allen Aspekten unseres Online-Vertriebs und hilfst dabei, das...

  • Sales & Operations Praktikum

    vor 3 Wochen

    Berlin, Berlin, Deutschland MTN Productions GmbH Vollzeit

    EinleitungHast du Lust, Teil eines dynamischen Teams in der Online- und Versandhandelsbranche zu werden? Bei MTN Productions GmbH suchen wir eine motivierte und engagierte Person für unser Sales & Operations Praktikum. Als Sales & Operations Praktikant:in spielst Du eine wichtige Rolle in allen Aspekten unseres Online-Vertriebs und hilfst dabei, das...

  • Security Analyst im Security Operations Center

    vor 3 Wochen

    Berlin, Deutschland ALDB GmbH Vollzeit

    Deine Familie, Deine Freunde und Du verlassen sich rund um die Uhr auf Rettungskräfte und Einrichtungen der Regierung. Eure Helferinnen und Helfer sorgen 24/7 für Eure Sicherheit und wir sorgen mit Leidenschaft und Einsatz rund um die Uhr dafür, dass sie es können! Wir betreiben seit über 10 Jahren Kommunikations-Netzwerke für den Digitalfunk BOS und...

  • Werkstudent (M/w/d) Sales Operations

    vor 2 Wochen

    Berlin, Deutschland PiNCAMP Vollzeit

    **Warum wir DICH suchen**: Du arbeitest gerne in einem internationalen Umfeld? Du hast erste Erfahrungen im Sales und Operations gemacht? Wir sind auf der Suche nach motivierten Macher-Persönlichkeiten, die etwas bewegen wollen. Bei uns warten abwechslungsreiche Aufgaben auf Dich, die dich in Deiner persönlichen Entwicklung weiterbringen. **Was dich...

  • Head of Sales Operations, Europe

    vor 2 Wochen

    Berlin, Deutschland Delivery Hero Vollzeit

    Job Description Delivery Hero is building the next generation global online food-ordering platform with a mission to be the international leader of the category. Our International team already operates in over 50 countries worldwide delivering millions of meals every month. We are genuine, non-conformists, entrepreneurs, smart, data-oriented and...