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Sales Operations Manager
vor 4 Monaten
About Rhenoflex – Part of Coats Footwear Division
What drives us is our passion for quality, innovation, and speed. Since 1952.
Rhenoflex is part of the Coats Group – a globally leading manufacturer of yarns and structural components for clothing and footwear, as well as a pioneer in high-performance materials. Coats Footwear is recognized as a global powerhouse, providing shoe and accessory manufacturers with an unparalleled range of components and material solutions, supported by unmatched expertise and technical know-how. Coats Footwear enjoys the trust of leading brands worldwide in delivering innovative, sustainable solutions and offers value-added products, including shoe yarns, structural shoe components, fabrics, yarns, and software solutions.
Among Coats Footwear's well-known brand names, in a portfolio of more than 450 different products, are Nylbond, CoatsKnit, EcoVerde, Powerflex, ProWeave™, Rhenoprint™, Cyclea, Vogue, and Verde. Become a part of the Coats world.
Sales Operations Manager (m/w/d)
Responsibilities:1. Sales Demand Planning Leadership:
- Lead S&OP process for EMEA & Americas, ensuring optimal business analysis, forecasting, and revenue management.
- Develop strategies to drive financial and non-financial benefits through actionable metrics and insights.
- Participate in monthly sales demand planning meetings to ensure timely availability of materials for customer orders.
2. Day-to-day Sales Operational Management:
- Lead Sales Ops team in timely and accurate pre-sales, during-sales, and after-sales support.
- Address concerns collaboratively with relevant teams to ensure smooth business transactions.
3. Ownership of Customer, Materials, and Pricing Master Data:
- Maintain up-to-date and accurate data to support timely and efficient customer service.
4. Leadership and Building High-Performing Sales Ops Team:
- Develop operational strategies aligned with Commercial and Customer Service teams for sustainable business growth.
- Mentor team members and implement competency development initiatives.
- Establish KPIs ,performance management and efficient & effective staffing deployment
5. Commercial Coordinator for Cross-Functional Collaboration:
- Foster alignment with key stakeholders to drive growth, efficiency, and customer satisfaction initiatives.
- Coordinate with other functional teams to communicate and implement regulations and policies.
6. Change Agent:
- Facilitate optimization of sales operational activities and drive adoption of best practices.
- Identify and improve bottlenecks in processes to enhance efficiency and customer experience.
- Gather feedback for process iteration and improvement.
- Bachelor of Business Administration (BWL Studium) or equivalent education
- Minimum 3 years of managerial experience in sales operations or customer services.
- Strong interpersonal, communication, and project management skills.
- Demonstrated growth mindset and ability to apply data-driven insights.
- Excellent proficiency in English with a good command of German. Knowledge of Italian and/or French would be considered a plus.
- Above-average compensation
- Health promotion & company medical care
- Free fruit, water & coffee
- Cafeteria
- Modern offices & work equipment
- Good connectivity – in the Ludwigshafen industrial area
- Free parking
- Training program & international development opportunities
- Home office (according to company guidelines)
- A warm and competent team
Please send your application to:
Frau Martina Resetar Kapas / Human Resources Germany
rx_jobs[AT]coats.com
Rhenoflex GmbH
Giulinistrasse 2
67065 Ludwigshafen
