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Customer Service

vor 3 Monaten


Leipzig, Deutschland DIS AG Vollzeit
Customer Service / Telefonischer Kundenberater (m/w/d) im Energiebereich

Dir liegt die Kommunikation und du genießt den Kontakt mit Kunden? Du scheust dich nicht vor dem Telefonieren und bringst erste Erfahrungen in der Kundenbetreuung mit? Dann ist diese Stelle genau die Richtige für dich Wir suchen für unseren renommierten Kunden, ein führendes Unternehmen im Bereich der Energiedienstleistung einen engagierten Mitarbeiter (m/w/d) im telefonischen Support, für den Standort Leipzig.

Das sind Ihre Tätigkeitsschwerpunkte
  • Telefonische und schriftliche Betreuung der Kunden zu Themen wie: Heizkostenabrechnung. Rauchwarnmelder, Trinkwasseranalyse
  • Betreuung renommierter Großkunden im Leipziger Raum
  • Gesamtheitliche Sachbearbeitung der Fälle
  • Routenplanung der Kollegen (m/w/d) im Außendienst
  • Reklamations- und Deeskalationsmanagement
Das bringen Sie mit
  • Eine erfolgreich abgeschlossene Ausbildung, idealerweise im kaufmännischen Bereich oder mehrjährige Berufserfahrung im Bereich Kundenbetreuung
  • Hohes Maß an Serviceorientierung und Freude am Kundenkontakt
  • Verhandlungssichere Deutschkenntnisse
  • MS-Office Kenntnisse und SAP Erfahrungen von Vorteil
Perspektiven
  • Unbefristeter Arbeitsvertrag
  • Urlaubs- und Weihnachtsgeld
  • 27 Tage Urlaub
  • Kostenübernahme des 49€-Tickets
  • 2 Schichtsystem von Montag bis Freitag 07:00 - 20:00 Uhr, 1x pro Quartal Samstags

Bei uns wird Ihr Berufsweg zum persönlichen Walk of Fame - wir bieten Ihnen spannende Perspektiven in den Bereichen Assistenz & Sekretariat. Jetzt auf "Direkt bewerben" klicken

Ihr Kontakt

Frau Maxi Rentz

DIS AG
Office & Management
Löhrstraße 2
04105 Leipzig

Telefon

Impressum