Customer Care Agent Deutsch/English

vor 1 Monat

Stade, Deutschland Hemmersbach GmbH & Co. KG Vollzeit
Mitarbeiter IT Support 2nd Level Onsite (m/w/d)

Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing IT service companies worldwide We provide support in the most extraordinary locations - from oil rigs to deserts to the Arctic. As an Onsite Technician (m/f/d) in Stade, you'll be the go-to person for all things IT, ensuring our users experience the "Wow" factor every day.

Your Responsibilities:
  • Be the first point of contact for all technical inquiries and issues, providing top-notch support and creative solutions.
  • Take ownership of installing, maintaining, and troubleshooting IT systems, including MS Win 10 and MS Active Directory.
  • Handle hardware/software installations, network configurations, and actively participate in IT projects like rollouts and migrations.
  • Analyze, document, and resolve system and application errors effectively.
Your Skills:
  • Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
  • Strong experience with the Microsoft environment.
  • Familiarity with ticketing systems.
  • Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.
What We Offer:
  • A dynamic and international work environment in a rapidly growing company.
  • Exciting opportunities for professional development and career growth.
  • A competitive salary and benefits package.
  • The chance to work with cutting-edge technology and make a real impact.

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