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IT Customer Care Specialist

vor 2 Monaten


Reutlingen, Deutschland IHK Reutlingen Vollzeit
p> As a representative body for companies, the IHK Reutlingen provides important impetus for the success of the regional economy. It is the central link between business, politics and administration. It provides information on everyday business issues, helps companies enter international business and addresses the issues of tomorrow today. IT Service Desk Specialist (m/f/d)

for the IT Services team with immediate effect on a part-time or full-time basis.

What we offer you:
  • Performance-related remuneration
  • 13th monthly salary
  • Performance bonus from the 2nd year
  • Personal development and professional development opportunities
  • Company pension scheme
  • Mobile working
  • Flexible working hours
  • Capital-forming benefits
  • Company health management
  • Employee events
  • Subsidy for public transport
  • Additional leave at Christmas and New Year's Eve
Your tasks:
  • You are the contact person for the broad range of all IT issues in the company and also contribute your expertise to cross-departmental working groups.
  • You will provide technical support for the IT infrastructure spread across three locations, maintain virtual servers, manage authorizations and pass on your knowledge in short training videos and in person.
  • As part of the team, you will look after the hardware and software of employees' smartphones and notebooks.
  • You will initiate and support your own IT projects from concept to implementation, such as a digital training portal, setting up hybrid event rooms and web streaming services.
You have completed training as an IT specialist (m/f/d) or have a comparable qualification. You feel at home in the Microsoft system administration and Office environment; network knowledge and experience with Unix/Linux, VMware, Swyx VoIP systems and HCL Domino are an advantage.