Service Delivery Expert
vor 1 Monat
UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll processing, breakdown and cleaning services as well as innovative digital solutions for fleet management.
Service Delivery Expert (m/f/d)
full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg.
Aufgaben
- You oversee key functions within the IT department, ensuring the delivery of high-quality service to end users whilst establishing and maintaining Service Support and Service Delivery processes to meet business needs
- You ensure the correct execution of all service management processes, including Incident Management, Problem Management, Change Management, and Asset Management
- You provide stakeholders with comprehensive reports and data, demonstrating the stability of global IT systems
- You manage critical/major incidents
- You manage crisis calls, prioritizing the restoration of services to minimize disruption. Throughout the incident, you keep all stakeholders informed of progress and meticulously record relevant details to support post-mortem analysis
Profil
- You hold a Bachelor's degree in Telecommunication Engineering, Computer Science, Electronics, or an equivalent qualification
- You have a minimum of 5 years' experience in Service Delivery within the IT or Telecom sector
- You possess a fundamental understanding of IT infrastructure and are familiar with ITIL or similar frameworks (Certification is advantageous)
- You have hands-on experience of at least 2 years in Incident, Problem, and Change Management processes.
- You excel in Stakeholder management
- You can effectively articulate technical concepts in layman's terms and possess strong communication skills in both English and German, any additional foreign language is a bonus
Wir bieten
Flexible working hours
The perfect compatibility between family, leisure and career is important to us.
Shopping Card
The Ticket Plus City Card is topped up monthly with 50€ for all employees.
Mobile working
Whether you are working from home or on-site with your team, flexibility is a top priority for us.
ADZN1_DE
Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Service Delivery Expert
vor 2 Wochen
Aschaffenburg # Kleinostheim, Deutschland Union Tank Eckstein Gmbh & Co KG VollzeitUTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll processing, breakdown and cleaning services as well as innovative digital solutions for fleet management. Service Delivery Expert (m/f/d) full-time...
-
Service Delivery Expert
vor 2 Monaten
Kleinostheim, Deutschland Union Tank Eckstein Gmbh & Co KG VollzeitUTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll processing, breakdown and cleaning services as well as innovative digital solutions for fleet management. Service Delivery Expert (m/f/d) full-time...
-
Service Delivery Expert
vor 4 Wochen
Aschaffenburg, Deutschland Union Tank Eckstein Gmbh & Co KG VollzeitUTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll processing, breakdown and cleaning services as well as innovative digital solutions for fleet management. Service Delivery Expert (m/f/d) full-time...
-
Service Delivery Expert
vor 2 Monaten
Aschaffenburg, Deutschland Union Tank Eckstein Gmbh & Co KG VollzeitUTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll processing, breakdown and cleaning services as well as innovative digital solutions for fleet management. Service Delivery Expert (m/f/d) full-time...
-
Service Delivery Expert
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous...
-
Service Delivery Expert
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous...
-
Service Delivery Expert
vor 2 Monaten
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility SERVICE DELIVERY EXPERT (M/F/D) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Expert
vor 2 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Expert
vor 1 Monat
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility SERVICE DELIVERY EXPERT (M/F/D) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Expert
vor 3 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Expert
vor 2 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Manager
vor 2 Wochen
Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Expert
vor 3 Wochen
Kleinostheim, Deutschland PROWEBCE VollzeitVibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now...
-
Service Delivery Expert
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeit**full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg.** **Your Responsibilities**: - You oversee key functions within the IT department, ensuring the delivery of high-quality service to end users whilst establishing and maintaining Service Support and Service Delivery processes to meet business...
-
Service Delivery Manager
vor 4 Wochen
kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitp>we simplify mobility Service Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Manager
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility SERVICE DELIVERY EXPERT (M/F/D) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Manager
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility SERVICE DELIVERY EXPERT (M/F/D) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Manager
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeitwe simplify mobility SERVICE DELIVERY EXPERT (M/F/D) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other...
-
Service Delivery Expert
vor 1 Woche
Kleinostheim, Deutschland PROWEBCE VollzeitVibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now...
-
English German Language Expert
vor 4 Wochen
Kleinostheim, Deutschland UNION TANK Eckstein GmbH & Co. KG VollzeitService Delivery Expert (m/f/d) full-time position to be filled as soon as possible in our division Technology in Kleinostheim near Aschaffenburg. UTA Edenred is one of the leading mobility service providers in Europe. In the 40-country UTA acceptance network, commercial customers can refuel, charge e-vehicles, use numerous other services such as toll...
