Front of House Manager

vor 3 Wochen

Berlin, Deutschland Ssam Korean BBQ Vollzeit

Job Title: Front of House Manager / Assistant Manager

Company: SSAM Korean BBQ Berlin

Location: Warschauerstrasse 81a, 10243 Berlin / Kottbusser Damm 96, 10967 Berlin

About Us:

SSAM Korean BBQ in Berlin is a beacon of authentic Korean cuisine, where we are committed to delivering a memorable dining experience with every plate served. We are currently looking for a dynamic Front of House Manager to lead our front-of-house team and ensure our standards of excellence are upheld in customer service and operational management.

Tasks
  • Lead, train, and inspire our service team, including servers, hosts/hostesses, and bartenders, to deliver the highest standards of hospitality and service quality.
  • Develop and uphold service protocols, ensuring consistent and outstanding guest experiences that align with the essence of hospitality.
  • Collaborate closely with the kitchen team to ensure seamless communication and efficient coordination between front-of-house and back-of-house operations.
  • Manage reservations, walk-in traffic, and seating arrangements to optimize guest satisfaction and restaurant revenue.
  • Proactively address guest inquiries, concerns, and feedback, aiming to exceed expectations and maintain a positive dining atmosphere.
  • Implement and maintain health, safety, and sanitation standards in line with regulatory requirements and company policies.
  • Conduct ongoing training sessions to enhance staff knowledge of Korean cuisine, menu offerings, and service techniques.
  • Foster a collaborative and respectful team environment and foster open communication.
  • Monitor inventory of service-related supplies and collaborate with procurement to ensure timely restocking.
Requirements
  • More than 1 years of previous experience in a supervisory or management role within the restaurant industry.
  • Strong leadership skills, with a proven track record of managing a diverse team.
  • Excellent communication and interpersonal skills, capable of building strong relationships with both staff and guests.
  • Ability to effectively manage time and prioritize tasks to meet the demands of a busy dining environment.
  • Passion for Korean cuisine and a commitment to maintaining an exceptional dining atmosphere.
  • Proficient in English, basic German skills,other languages are a plus
Benefits
  • Competitive salary commensurate with experience.
  • Chances of salary increase based on your performance after the end of 6 months of probation
  • Comprehensive health insurance.
  • Generous paid time off.
  • Opportunities for professional development and career advancement.
  • Discounts on dining at SSAM Korean BBQ for you and your Friends and Family
  • Generous Tips
  • Working Visa support available after 3 months of employment
  • Semi-annual team bonding events with BBQ and drinks, taking place in both indoor and outdoor environments
  • Opportunities for career growth within our expanding restaurant group.

If you're enthusiastic about joining our team and contributing to the success of SSAM Korean BBQ in Berlin, we'd love to hear from you. To apply, please submit your resume outlining your relevant experience and your affinity for Korean cuisine.

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