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IT Business Process Inhouse Consultant – Customer Services / Plant Maintenance (d/f/m)Location: Fully Remote Our ClientsThey are looking for an experienced IT Business Process Consultant with deep expertise in SAP Customer Service (CS) and/or SAP Plant Maintenance (PM). Candidates should come ideally from large production companies with well-established Customer Service / After Sales / Plant Maintenance process landscapes.SummaryIn this role, you will collaborate closely with business stakeholders to map, improve, and modernise business processes—particularly in preparation for the transition to S/4HANA. A key focus will be the global redesign and harmonisation of Customer Service (CS) and Plant Maintenance (PM) processes. Key ResponsibilitiesAdvise and support business departments and key users in enhancing and optimising end-to-end Customer Service and Plant Maintenance processesAnalyse business requirements and service notifications, develop solution concepts, and configure tools and processes based on SAP standard functionality, SAP add-ons, and the company’s-specific enhancementsLead and coordinate international SAP CS/PM projectsManage and oversee internal and external resources for projects, change requests, and ongoing support activitiesDevelop and maintain system and process documentation QualificationsDegree in business administration, business informatics, or a comparable fieldSeveral years of professional experience with in-depth SAP CS and/or PM customising expertiseAdditional process knowledge in Sales (SD), Logistics, or Production is an advantageSAP certifications are a plusExcellent German skills (C2) and strong English proficiency (B2/C1) BenefitsCompetitive salary including bonus, plus 30 days of vacationFlexible and family-friendly working time models, including remote work optionsOpportunities for professional and personal growth through the companies Academy and external trainingAn open corporate culture, regular team events, and a modern international work environmentCorporate benefits, job bike options, health programs, and more
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Initiativbewerbung Inhouse Consultant HR-IT
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Cologne, Deutschland REWE Group VollzeitOrt: 50933 Köln | Vertragsart: Voll-/Teilzeit, unbefristet | Job-ID: 909328 Die REWE Group ist ein führender Handels- und Touristikkonzern in Europa mit Sitz in Köln. Seit 1927 operieren wir als genossenschaftlicher Verbund und bieten eine breite Palette an Marken und Geschäftsfeldern an, darunter Supermärkte, Convenience-Stores, Baumärkte und...
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vor 3 Wochen
Cologne, Deutschland NetCologne IT Services GmbH Vollzeit(Senior) Sales Manager Focus New Business (m/f/d) Permanent position, full-time - Cologne Your tasks The acquisition of new customers through the targeted use of sales strategies Managing your own sales pipeline with the help of CRM based on standardized KPIs Maintaining and building strategic relationships with potential customers for long-term business...