Senior Manager Customer Order Management

vor 4 Wochen


Heidenheim, Deutschland PAUL HARTMANN AG Vollzeit

At HARTMANN, we’re all in to help, care, protect and grow. We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realize solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can make.

Join our team as

DEU-Heidenheim

As a strategic leader in Supply Chain, are you ready to take on a new global challenge within the HARTMANN GROUP? We are seeking a new “Senior Manager Customer Order Management (f/m/d)” to provide strategic direction and global monitoring and optimization of the Order-to-Cash process. In this role, you will ensure the development of a resilient and future-proof supply chain structure that meets the current and future demands of the expanding healthcare business.

Your Tasks:

  • Global Leadership: Lead people in cross-functional, cross business, complex and time-critical projects on global scale in planning resources of local process owners to work on process portfolio.
  • Optimize Order to Cash process: Coordinate the standardization of processes, define technological improvements, and create digital solutions.
  • Create Business Blueprint: Requirements engineering for innovative IT solutions in the area of SC execution.
  • Subject Matter Expert: Develop or incorporate state-of-the art order practices and bring outside-in knowledge.
  • Have an overview about main improvement lever and define priorities for further process development.
  • Strategic Direction: Define strategic direction together with external consultants.
  • Target Definition: Proactively define project and performance targets and manage their achievement.

Your Profile:

  • Educational Background: A relevant academic degree in business administration with focus on Supply Chain or Engineering or equivalent professional qualification.
  • Extensive Experience in Program Management: Proven experience in managing different projects and multiple teams with strategic responsibility within an End-to-End SC environment in a matrix organizational structure.
  • Leadership Experience: Demonstrated ability to lead and manage project teams, with a strong track record in coordinating various project teams.
  • Analytical Ability: High analytical thinking and modeling skills.
  • Strong Communication and Change Management Skills: High assertiveness and ability to convince others.
  • Fluent in English: Proficient in English, with strong negotiation and communication skills.
  • Mobility and Flexibility: Willingness to travel (~25 %) and adapt to hybrid working models.

Benefits:

  • Flexible working conditions, such as flexible working hours and mobile working
  • International Mobile Working
  • Attractive ways of combining work and family life, e.g. childcare subsidy
  • 30 days paid leave per year, plus special leave for exceptional life events
  • Subsidized company vehicle incl. private usage
  • Company pension plan with attractive employer contribution incl. matching model for deferred compensation
  • Plenty of parking spaces, canteen with café bar and ongoing offers in the employee shop
  • Access to over 6000 fitness and yoga studios, swimming pools as well as Crossfit and bouldering halls (EGYM Wellpass)
  • Various health and fitness offers, e.g. skin cancer screenings, online courses for mental health, massage offers, yoga during lunch break etc.
  • Job Bike Leasing
  • Attractive discounts on e.g. travel, fashion and technology via our corporate benefits platform


Shape a career that’s focused on healthcare customers, fit for the future and grounded in a culture of trust and openness. Apply now via our online platform.

Your personal contact:

​Lisa-Marie Soldner



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