Consulting Account Lead, Google Cloud
vor 3 Wochen
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Frankfurt, GermanyApplyinfo_outlineinfo_outline
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Info A person with disabilities will be given preferential consideration per local regulations.
A person with disabilities will be given preferential consideration per local regulations.
Bachelor's degree or equivalent practical experience
Candidates will typically have 10 years of experience in a technical project management or a customer-facing role
Experience in leading delivery teams, migration, implementation, or managed services operations of technology services engagements for organizations
Ability to communicate in English and German fluently to support client relationship management in this region
Preferred qualifications:
Typically 15 years of experience navigating customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery
Technical experience in two or more of the following areas: data center infrastructure, operating systems, networking, security, system administration and/or service management
Experience in account/project management and a customer-facing role leading enterprise customers through business or technology transformations
Ability to quickly grasp and distinctly explain technological and business concepts
Exemplary communication and people skills
About the job
As a Google Cloud Consulting Account Lead, you act as a result-driven Trusted Advisor to our largest customers, ultimately responsible for ensuring their overall success and transformation with Google Cloud.In this role, you will align at the executive level, building and maintaining relationships with business executives and IT stakeholders, and understand their business requirements and goals. Building on this knowledge, you will lead the shared strategic roadmaps to drive customer partnerships, provide technical guidance and program leadership, and facilitate customers’ digital transformation to maximize their value on Google Cloud.You will manage all aspects of Google Cloud adoption, helping customers accelerate their journey to our platform, maximize their business and technical operations, and serving as their primary advocate. The end result is increased value, retention, customer satisfaction, and ultimately expansion of the Google Cloud footprint.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives.Accelerate customer’s migration to Google Cloud Platform (GCP) by influencing all relevant stakeholders and removing roadblocks.Ensure that customers derive maximum value from their investment in Google Cloud. Assess their capabilities, collaborate with other Google stakeholders, and prescribe recommendations to help them accelerate GCP deployments and achievement of their business targets.Engage Google Cloud Consulting teams (PSO) and partners in order to accelerate our customers’ transformation and successful adoption of Google Cloud.Leverage our adoption methodology and our transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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