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Solution Manager, Value-Added Services
vor 2 Monaten
We aim to enable business success by creating profitable, sustainable & customer-centric end-to-end business models for new and existing products and services. Our team values are culture, passion, growth, and big on relationships. As a member of our evolving team, you will be part of a close-knit group which is small in size but vast in ambition. Here, every voice matters. You won't just be filling a role - you'll be shaping the future of our department and KARL STORZ.
Position OverviewBeing responsible for ensuring that our suite of Value-Added Services and Sales Enablement Tools ranging from consulting and uptime services to managed facilities and financial services meet the demands of our customers.
Your Mission- You will define and articulate the overarching Value-Added Services (VAS) vision and strategy which aligns with the broader product and business objectives and business strategy
- You will be Monitoring the performance and success of Sales Enablement Tools in the markets globally, including customer adaptation, satisfaction and retention
- You will be working Cross-Funktional collaborating with local and regional market teams to create roadmaps for new service offerings
- You will be executing the implementation, expansion, and ongoing monitoring incl. further improvements of Sales Enablement Tools
- You will take ownership of specific VAS caregories and Business Models, overseeing the portfolio of relevant services
- You will excecute the implemenatation, expansion, and ongoing monitoring incl. further improvements of VAS and Business Models
- Bachelor or Master
- Knowledge/ experience, and expertise in product management
- 3 years experience managing service products and Sales Enablement Tools and coordination
- Proficiency in design tools, such as Figma or Sketch
- Strong analytical, strategic thinking and leadership skills and planning abilities
- Self driven person
- Excellent written and verbal English skills
- Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required
- 30 vacation days and various special payments
- Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more
- Corporate benefits and bicycle leasing
- Subsidy for private pension plan and company health management
- Various childcare options – at the headquarters in Tuttlingen
- Health, sports, cultural and leisure activities – offers vary depending on location
