Regional Service Manager
vor 1 Woche
Position Summary:We are seeking an experienced Regional Service Manager to be a key leader in our European after-sales service operations. You will be responsible for building and optimizing our service ecosystem, which supports both our agent partner network and direct end-users (including DIY users and key accounts). Your core mission is to establish a best-in-class service network, drive customer satisfaction, and contribute to service business growth.Key Responsibilities:Service Network & System Development: Plan, establish, and continuously optimize the after-sales service network within your region. This includes service point selection, capability empowerment, daily management, and quality monitoring.Multi-Channel Support & Enablement:For Agent Channel: Collaborate with HQ resources to build agent capabilities, provide process coaching, and help them achieve service targets. Maintain strong and productive partner relationships.For Direct Customer Channel: Provide factory-level service support to key accounts and DIY users, including technical consultation, delivery support, maintenance services, and complex issue resolution.Process Optimization & Satisfaction: Continuously gather feedback from partners and end-users, analyze service data, and drive process improvements to enhance both agent satisfaction and end-customer experience.Critical Issue & Project Management: Coordinate internal and external resources to lead the resolution of major customer escalations and critical incidents in the region. Manage other service-related projects as assigned.Qualifications & Requirements:Bachelor's degree or above. A background in Engineering, Technology, or a related field is preferred.Minimum of 3 years of experience in after-sales service, channel/partner support, key account service, or a related field. Experience managing both partners and direct customers is a strong plus.Excellent communication, coordination, and influencing skills. Ability to collaborate effectively across departments and drive projects independently in the region.Fluency in English is mandatory for daily work. Proficiency in German is a significant advantage.Strong customer-centric mindset and problem-solving skills.Willingness and ability to travel frequently within the European region.
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Regional Service Manager
vor 1 Woche
Düsseldorf, Deutschland Mammotion Tech VollzeitPosition Summary: We are seeking an experienced Regional Service Manager to be a key leader in our European after-sales service operations. You will be responsible for building and optimizing our service ecosystem, which supports both our agent partner network and direct end-users (including DIY users and key accounts). Your core mission is to establish a...
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Regional Marketing Execution Manager
vor 1 Woche
Düsseldorf, Deutschland voestalpine VollzeitJob-ID: V Location: DüsseldorfWorking Hours: Full-timeEmployee Referral Program: High Performance Metal DivisionIntroductionWe, voestalpine High Performance Metals Deutschland GmbH, are the German sales company of the globally operating voestalpine High Performance Metals Division, part of the technology and capital goods group voestalpine AG. With its...
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Regional Key Account Manager
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Kraft Heinz VollzeitJob DescriptionWir haben eine spannende Möglichkeit für einenRegional Key Account Manager Foodservice(m/w/d) beiKraft Heinz Der Regional Key Account Manager ist zuständig für die RegionNord (Niedersachsen, Bremen, Hamburg, Schleswig-Holstein,Mecklenburg-Vorpommern)und arbeitet im Rahmen eines Home-Office-Vertrags in enger Zusammenarbeit mit unserer...
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Regional Manager PMPS
vor 1 Woche
Düsseldorf, Deutschland Sonae Sierra VollzeitStandort: HQ - Düsseldorf Airport Ab sofort in VollzeitSonae Sierra ist ein multinationales und integriertes Immobilienunternehmen, das sich auf urbane Transformation und Innovation konzentriert. Mit Projekten in über 35 Ländern verwaltet das Unternehmen derzeit Vermögenswerte im Wert von rund 7 Mrd. EUR. Die Nachhaltigkeitsstrategie von Sierra ist ein...
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Regional Manager PMPS
vor 1 Woche
Düsseldorf, Deutschland Sonae Sierra VollzeitStandort: HQ - Düsseldorf Airport Ab sofort in Vollzeit Sonae Sierra ist ein multinationales und integriertes Immobilienunternehmen, das sich auf urbane Transformation und Innovation konzentriert. Mit Projekten in über 35 Ländern verwaltet das Unternehmen derzeit Vermögenswerte im Wert von rund 7 Mrd. EUR. Die Nachhaltigkeitsstrategie von Sierra ist ein...
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Regional Key Account Manager
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Zeekr EU VollzeitThe CompanyWe are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world's largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge...
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Service Manager
vor 3 Wochen
Düsseldorf, Deutschland Segway Navimow VollzeitResponsibilities: 1. Plan and expand the European aftersales repair service network and sites; 2. Lead the service vendor management team, and manage the performance of outsourced service centers, and enhance the repair service experience; 3. Optimize the repair processes and drive the development and improvement of the repair service system; 4. Establish...
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Service Manager
vor 3 Wochen
Düsseldorf, Deutschland Segway Navimow VollzeitResponsibilities:1. Plan and expand the European aftersales repair service network and sites;2. Lead the service vendor management team, and manage the performance of outsourced service centers, and enhance the repair service experience;3. Optimize the repair processes and drive the development and improvement of the repair service system;4. Establish repair...
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Regional Director Technical Services
vor 1 Woche
Düsseldorf, Deutschland HR Group VollzeitDie HR Group ist eine der am schnellsten wachsenden Hotelbetreibergesellschaften im deutschsprachigen Raum. Zu unserem Portfolio gehören derzeit über Hotels in der Nähe von Messen und Flughäfen, sowie zentral gelegene Stadthotels und Hotels & Resorts in beliebten Ferienregionen. Unser Hauptgeschäftsfeld besteht im Erwerb und Betrieb von Hotelimmobilien....
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Regional Account Manager B2B
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland TP-Link Deutschland GmbH VollzeitYour Responsibilities:As a Regional Account Manager at TP-Link, you'll help grow our B2B business by working closely with channel partners—especially in cloud networking (Omada) and surveillance (Vigi) within your designated region: Northrhine-Westfalia, Rhineland-Palatinate and Hessen. You'll build strong relationships, support partners in selling smart...
