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Technical Field Engineer
Vor 3 Tagen
Role: Technical Field Engineer
Location: Munich, Germany
Salary: 55K (negotiable, dependent on level of experience)
Package/Benefits: Company Car, Pension, Equipment etc
Type: Full-time - Hybrid working - On-site for client/Home or Office
Our client is a European local delivery platform, providing field technical services including infrastructure technical support, field maintenance, installations, networking support, and professional services, ensuring highly customized and flexible solutions tailored to individual customer needs.
They are seeking a motivated and skilled Technical Field Engineer to join their team in Munich. This role is perfect for individuals who thrive in a collaborative environment and are passionate about providing exceptional customer service.
Key Responsibilities:
- Be the face of the company on customer sites
- Confidently tackle sensitive and critical IT situations, handling server installations, configurations, and repairs
- Navigate with a keen quality compass, ensuring adherence to processes and meeting customer needs
- Collaborate regularly with internal technical teams for ongoing learning and development in IT systems support, including complex solutions
- Take the lead in advancing technical discussions
- Embrace on-call duties and weekend services as part of the role
Required Knowledge/Experience:
- Break Fix experience ESSENTIAL
- Fluent in both German (B2/C1 minimum) and English (Professional)
- MUST have valid Driving Licence in Germany
- Possesses hardware expertise some of the following; ProLiant Server, Synergy, StoreOnce, SimpliVity, 3PAR, MSL, Nutanix, Apollo, SuperdomeFlex
- Has already gained knowledge in OneView, Windows
- You will convince us if you are service-oriented and always keep an eye on the customer and his concerns
- You also think outside the box when it comes to generating new business
If you feel this is a good match for your profile, apply now for a confidential chat
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