Customer Welcome Ambassador
vor 3 Wochen
Would you like to join the MaxMara Munich Team as Customer Welcome Ambassador?The Customer Welcome Ambassador is responsible for managing the flow of consumers in the store.The main objectives of the role are: 1) ensuring the optimization of customer flow; 2) ensure compliance with the team's daily shift schedule, in order to optimize store coverage. The Greeter reports directly to the Floor Manager of the entrance floor.You’ll be in charge of:Manages customer flow in order to maximize sales results.Manages customer flow in an optimal manner, collecting requests and directing consumers to the corresponding department;Manages communication with department representatives via headphone, notifying the arrival of customers and introducing their requests;Provides support in planning the store team's day, and verifies compliance.Knows the collections in detail and follows any special projects according to company guidelines;He has an in-depth knowledge of the layout of the products inside the store, so as to be able to direct consumers.She is responsible for welcoming the consumer in the first step of her Customer Journey;Use active listening towards the consumer to intercept her needs and direct her accordingly;Builds and consolidates the relationship with the consumer through an individual approach;Promotes the development of role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's responsibilities;Adopts significant behaviors and promotes operational/cultural actions for Sustainable Development, understood as the interconnection of practices oriented towards the Care of the Environment, Business Processes and Organizational Community.If you:Have experience at least 1 year working as Greeter, preferably in a luxury/fashion fieldAre an excellent communicatorLead by exampleAre customer oriented and you provide a wonderful customer experience in storeAre Goal Oriented MindAre passionate about fashion and have a good understanding of fashion brandsAre a proficient user with the digital tools in storeAre a problem solver with strong organizational and follow-up skillsAre flexible in scheduleGood knowledge of German and English languageJoin USAbout Max Mara Fashion GroupMax Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion.The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, producedaccording to excellent industrial processes.Passion, commitment and tradition have created a unique fashion style:● 9 main brands● 60+ fashion collections every season● 14.000.000+ clothes sold every year● 2.500+ single-brand shops● 10.000+ multi-brand shops● 27 languages spoken in the Max Mara Fashion Group world● 5.500+ employees in the worldOur ecosystem is made of 44 Depts, including Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT,Architecture Design, Economics, BI, etc.The Digital Division was the latest department to be established in 2013, with the aim of integrating thecompany's digital assets, as well as solutions and services related to e-commerce and digital marketing.Discover your potential and your substance with a career at MMFG, where work means passion, embracing newchallenges, learning from each other, sharing a vision, teamwork and making it come trueMax Mara Fashion Group is an equal opportunity employer. Everyone is welcome#joinus
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Fragrance Ambassador Cartier
Vor 4 Tagen
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Munich, Deutschland Leb Bunt e.V. VollzeitHey there! Are you someone who loves bringing people together and creating meaningful experiences? Join us at Leb Bunt e.V. as an Activities Ambassador (Volunteer Position) and become a vital part of our mission to foster intercultural connections and support the elderly. Located in the vibrant city of Munich, our non-profit is all about shared activities...
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Munich, Bayern, Deutschland Leb Bunt e.V. Vollzeit 12.000 € - 30.000 € pro JahrHey there Are you someone who loves bringing people together and creating meaningful experiences?Join us at Leb Bunt e.V. as an Activities Ambassador (Volunteer Position) and become a vital part of our mission to foster intercultural connections and support the elderly.Located in the vibrant city of Munich, our non-profit is all about shared activities like...
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Munich, Deutschland Leb Bunt e.V. VollzeitHey there! Are you someone who loves bringing people together and creating meaningful experiences? Join us at Leb Bunt e.V. as an Activities Ambassador (Volunteer Position) and become a vital part of our mission to foster intercultural connections and support the elderly. Located in the vibrant city of Munich, our non-profit is all about shared activities...
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Customer Experience Coordinator M/w/d
Vor 3 Tagen
Munich, Deutschland Suitsupply Vollzeit**As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize...
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Teamlead Customer Success
vor 2 Wochen
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Bilingual Customer Support
vor 1 Woche
Munich, Bayern, Deutschland Cross Border Talents Vollzeit 30.000 € - 50.000 € pro JahrMultilingual Customer Service Agent Portugal, Spain, Greece & MaltaAre you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hiring motivated and service-oriented individuals to join our...
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German customer service agent in lisbon
vor 2 Wochen
Munich, Deutschland Cross Border Talents VollzeitGerman Speaking Customer Service Agent (Lisbon) Start Date: 4th September 2025 Location: Lisbon, Portugal About the Role We are looking for motivated German-speaking Customer Service Agents to join our team in Lisbon. You will be supporting sellers through inbound and outbound communication, ensuring their success while providing high-quality customer...
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Customer Success Manager
vor 1 Woche
Munich, Bayern, Deutschland Syncron Vollzeit 45.000 € - 75.000 € pro JahrSyncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:Supply Chain optimization,Pricing strategy,Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).Our company...
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Customer Success Manager
Vor 4 Tagen
Munich, Bayern, Deutschland 1ed64814-4f18-44c0-8040-a08ade01e74c Vollzeit 72.000 € - 86.000 € pro JahrAt Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions.Our team and culture make us unique — we're driven by impact and growth, where every one of us strives to learn and excel. Recognised bySifted's Rising 100andLinkedIn's Top Startups, we're here to help propel your career and together, make Moss...
