Aktuelle Jobs im Zusammenhang mit Travel Experience Designer - Frankfurt - WEAVY CONSULTING
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Experience Design Director
vor 5 Monaten
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Travel Experience Designer
vor 3 Monaten
This role suits someone who enjoys working in a fast-paced environment and for commission-based rewards.
The company provides regular training as well as FAM trip visits to familiarise staff with the resorts. They ensure that staff are well trained and kept up to date with internal systems and booking tools. You will deal with various departments within the company such as transport, customer relations and trade.
Mission 1: Provide the best customer service to clients
- Welcome new and returning clients on the phone with a friendly, approachable, and helpful manner.
- Create a personalized and lasting relationship with the client, by proactively supporting them throughout the enquiry or sale.
- Ensure customer follow-up and satisfaction.
Mission 2: Create a tailor-made travel experience
- Establish and understand the expectations and needs of the client from the first interaction.
- Create a tailor-made trip for the client based on their needs.
- Provide excellent up to date knowledge of the company's resorts and destinations.
- Establish and maintain a good working relationship with travel agents and deal with their requests by phone or email.
Non exhaustive list of tasks.
Candidate Profile:
We are seeking a dynamic individual with a passion for travel and a strong focus on customer service. The ideal candidate thrives in a fast-paced, commission-based environment and is eager to create personalized travel experiences.
Key Qualifications:
- Customer-Centric: Friendly and approachable, with a talent for building lasting client relationships and ensuring satisfaction.
- Travel Enthusiast: Passionate about travel, with up-to-date knowledge of destinations and a willingness to learn through FAM trips.
- Tailor-Made Travel Expertise: Skilled at understanding client needs and crafting bespoke travel packages.
- Team Player: Effective in collaborating with various departments to provide seamless service.
- Strong Communicator: Excellent verbal and written communication skills, comfortable handling requests from travel agents.
Experience:
- Background in customer service or sales, preferably in the travel industry.
- Proven ability to meet sales targets and deliver exceptional customer experiences.
If you’re proactive, customer-focused, and excited about creating unique travel experiences, we’d love to connect with you.
Our client propose :
- A competitive annual salary of €38,000 plus variable pay
- The flexibility of working from home two days a week
- A collaborative team environment
- Opportunities to participate in eductours to enhance your destination knowledge
