Technical support Engineer

vor 1 Tag

Düsseldorf, Deutschland Jackery Europe Vollzeit

Job DescriptionPosition: Technical support EngineerKey Responsibilities:1. Technical Sales Supporto Work closely with the sales team to analyze customer requirements and propose tailored technical solutions that drive sales success.o Present and demonstrate technical solutions to customers, addressing their needs and concerns effectively.2. Solution Design and Optimizationo Develop and refine technical solutions based on customer requirements, ensuring they align with market trends and competitive landscape.o Provide technical insights that enhance the value proposition of the company’s products.3. Customer Engagement & Pre-Sales Consultationo Act as a technical advisor for customers, helping them understand product capabilities and how they meet business needs.o Assist in preparing technical proposals, RFQs, and presentations for customer discussions.4. Product and Technology Feedbacko Gather customer feedback on product performance and suggest localized improvements to increase customer satisfaction.o Work with the R&D and product teams to refine solutions based on market demands.5. Technical Partnership Managemento Establish and maintain strong relationships with local technical partners, distributors, and service providers to support business expansion. Credential Requirements:1. Educational Backgroundo Bachelor’s degree or higher in Electrical Engineering, Energy Management, Automation, or a related engineering field.2. Professional Experienceo Minimum of 2 years of experience in technical sales, pre-sales engineering, or solution development.o Experience in energy storage, renewable energy, or related fields is highly preferred.o Prior engagement with European clients is a plus.3. Technical Knowledge & Skillso Strong understanding of energy storage technologies, EMS architecture, and grid integration.o Familiarity with power electronics, system simulation tools (e.g., PSCAD), and electricity market mechanisms (e.g., dynamic pricing, FCR bidding) is an advantage.o Ability to translate technical concepts into commercial value for customers.4. Sales & Communication Skillso Excellent customer engagement and communication skills, capable of articulating technical solutions in a business context.o Strong problem-solving skills and ability to independently craft and optimize technical proposals.5. Language & Additional Requirementso Fluency in German & English is required; proficiency in additional European languages (e.g., French, Italian) is a plus.o Strong sense of technical ownership and a customer-oriented mindset.This position requires candidates to have a solid technical foundation, strong communication skills, and excellent problem-solving abilities to independently resolve technical issues for customers on-site. If you are passionate about this role, we welcome you to join our team and provide exceptional after-sales service experiences to our customers.

  • Technical support Engineer

    vor 1 Tag

    Düsseldorf, Deutschland Jackery Europe Vollzeit

    Job Description Position: Technical support Engineer Key Responsibilities: 1. Technical Sales Support o Work closely with the sales team to analyze customer requirements and propose tailored technical solutions that drive sales success. o Present and demonstrate technical solutions to customers, addressing their needs and concerns effectively. 2. Solution...

  • Technical Support Engineer

    Vor 2 Tagen

    Düsseldorf, Deutschland SAJ Vollzeit

    Responsibilities1.Technical Support & TroubleshootingProvide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions.Diagnose and resolve complex technical issues related to system design, installation, commissioning, and operation.2. Project & Customer SupportSupport sales and project teams with technical...

  • IT Support Engineer

    vor 1 Tag

    Düsseldorf, Deutschland Jackery Europe Vollzeit

    Technical support Engineer Technical Sales Support o Establish and maintain strong relationships with local technical partners, distributors, and service providers to support business expansion. o Bachelor’s degree or higher in Electrical Engineering, Energy Management, Automation, or a related engineering field. o Fluency in German & English is...

  • Technical Support Specialist

    vor 2 Wochen

    Düsseldorf, Deutschland NICE Vollzeit

    At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? The Technical Support...

  • Technical Support Specialist

    Vor 4 Tagen

    Düsseldorf, Deutschland Cognigy Vollzeit

    **About Cognigy** Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalized, in any language and on any channel. Cognigy is shaping the future of customer service, creating AI...

  • Technical Support Specialist

    Vor 2 Tagen

    Düsseldorf, Deutschland Boston Scientific Corporation Vollzeit

    **Work mode**:Hybrid**Onsite Location(s)**:Dusseldorf, NL**Additional Locations**: Germany-Düsseldorf; Netherlands-Kerkrade**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...

  • Technical Service Engineer

    vor 2 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland EcoFlow Vollzeit 45.000 € - 60.000 € pro Jahr

    About Us:EcoFlow was born out of the dream of a group of battery engineers in 2017. Amid the global transition towards renewable energy, we lead the way forward with industry-leading portable power products, solar technology, and smart home energy solutions.EcoFlow Europe is now actively participating in the innovation of residential energy storage and use...

  • IT and Network Support Engineer

    vor 4 Stunden

    Düsseldorf, Deutschland Tech Domain Vollzeit

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks...

  • IT Support Engineer

    Vor 6 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Zoho Corporation Europe Vollzeit

    About us:Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated IT Support Engineer to join our team and provide exceptional support to our customers in the European market.Are you a dynamic and ambitious Customer Support professional looking to kick-start your career in...

  • IT Support Engineer

    Vor 2 Tagen

    Düsseldorf, Deutschland Zoho Corporation Europe Vollzeit

    Job DescriptionAbout us:Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated IT Support Engineer to join our team and provide exceptional support to our customers in the European market.Are you a dynamic and ambitious Customer Support professional looking to kick-start...