Customer Success Manager
vor 3 Wochen
Location: Berlin or Augsburg
--- We’re hiring for multiple positions; applications are still open ---
Company Overview:
At Reonic, we're on a mission to simplify renewable technology sales and management with cutting-edge software solutions for solar, storage, charging, and heat pumps. With over 300 B2B customers and top-tier investor support, we're on the lookout for passionate Customer Success Managers to help us thrive in this dynamic industry.
Tasks:
- Be the primary contact for our diverse B2B customers, including solar installers, utilities, and car dealerships.
- Collaborate with our development team to enhance our software based on customer feedback.
- Continuously improve customer experiences and streamline our processes.
- Identify upselling opportunities and seek out potential partnerships, staying ahead of industry trends.
- Strategically plan and implement projects that drive Reonic's growth and innovation.
Requirements:
- Experience in customer service or success, with a strong emphasis on direct customer engagement.
- A passion for driving change in the renewable energy sector.
- Quick learners with a drive for high achievement.
- Flexibility, hard work, and a commitment to excellence.
- Previous experience in a startup and a degree in economics, engineering, or a related field (preferred but not required).
Benefits:
- Be part of a growing VC-backed startup with 300+ satisfied B2B customers.
- Enjoy opportunities for personal and professional growth.
- Embrace the freedom to innovate and make quick changes in a dynamic team.
- Work from our offices in Berlin or Augsburg.
- Receive competitive pay and equity options.
- Enjoy perks like a gym membership, coffee, regular team events, MacBook, and more.
Ready to Make an Impact?
If you're excited about simplifying renewable technology access and eager to make a difference, we want to hear from you.
Send us your application and join us on this exciting journey
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