Internal Communications Consultant

Internal Communications & Intranet Governance Consultant (6–9 Month Project)Purpose of the RoleOliver HCP is preparing the global roll-out of its new intranet — envisioned as the single, reliable, and engaging source of information for employees across the organization. To support this transition, we are seeking a consultant who can design and drive the governance, communication strategy, and change adoption required to make the intranet a success.This role is both strategic and hands-on: the consultant will define governance structures, craft the global and local internal communications plan for 2026, coordinate and coach content owners, and personally create high-quality communications and intranet content. They will also play a key role in designing sustainable operational processes to set the intranet up for long-term success.Key Responsibilities1. Governance & Operating ModelDefine an intranet governance structure (global → regional → local).Identify and onboard content owners; clarify ownership, accountability, and workflows.Create operational guidelines for maintenance, publishing, content lifecycle, and quality.Recommend long-term operating model (including where the role could sit in the future — HR or Marketing).2. Internal Communications StrategyDevelop the 2026 internal communications plan, including:Global corporate topicsLocal business or country-specific communications needsLeadership communications alignment (in collaboration with Executive Comms in Marketing)Build an editorial calendar and holistic messaging framework.Ensure alignment across HR, Marketing, IT, and business units.3. Change Management & AdoptionDesign a change strategy that moves the organization away from siloed, email-driven communication toward the intranet as the central hub.Create stakeholder maps and engagement plans.Deliver adoption assets (videos, guides, training materials, launch campaigns).Build feedback loops and analytics to measure adoption.4. Content Strategy & DeliveryDevelop content guidelines, tone of voice, and editorial standards.Coach content owners, run content workshops, and support with structuring key pages.Write and produce intranet content, including:News articlesEmployee storiesFAQs, onboarding content, and operational pagesImplement interaction and dialogue formats to encourage engagement.5. Project LeadershipBuild and maintain the intranet roll-out plan (phases, responsibilities, accountabilities).Facilitate cross-functional alignment (HR + Marketing/Exec Comms + IT + Business).Report progress to the HR VP and project sponsors.Make recommendations on required permanent capabilities post-rollout.Required ProfileNative English speaker (US English) with exceptional writing, editing, and storytelling skills.10+ years of experience in internal communications, change management, or digital employee experience.Extensive experience editing and writing high-quality internal communications across multiple formats.Strong background designing governance frameworks and communication operating models for global organizations.Demonstrated experience launching, managing, or revamping intranets or digital employee communication channels.Ability to engage and influence senior leaders; confident managing cross-functional alignment across HR, Marketing, IT, and business units.Skilled in developing interaction and dialogue formats (e.g., Ask-the-Leader, community posts, storytelling formats).Independent, proactive, and hands-on — able to build processes, create content, and facilitate workshops.Comfortable working in a matrixed organization and navigating evolving ownership structures.