Sales Ops Coordinator DACH

vor 2 Monaten

Düsseldorf, Deutschland DR. MARTENS Vollzeit
Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.THE GIGWe are looking for an outstanding Sales Operation Coordinator to join our team based in Dusseldorf, Germany.You will be working closely with our Sales, Distribution Centre, Supply & Demand and Finance Teams to provide operational support to our Wholesale partners in the DACH region.
  • Manage all daily activities and be the key point of contact for enquiries from customers and other departments. Working closely with Sales Teams, Distribution Centre, Supply & Demand teams to ensure relevant information, issues, process changes are promptly dealt with
  • Ensure all customers’ queries are managed and that suitable measures are in place to protect the customer from undue failures of Quality, Cost or Delivery performance
  • Ensure prompt, timely and accurate input of customers’ orders within given deadlines
  • Highlight any problems/errors identified on customers’ orders and ensure customer order details are validated prior to order entry
  • Release orders according to allocation coverage, customer requested delivery date, customer shipping and fulfilment requirements and company target needs.
  • Handle returns of goods, strictly following the company’s guidelines and rules
  • Regularly report to Senior workload status, addressing issues to be solved
  • Maintain the ship-to customers’ master file and audit data governance
  • Liaise closely with other departments to ensure full conformity to customer requirements and efficient handling of account. Liaising with credit department to ensure that queries are resolved and with Supply & Demand to ensure full- and in-time coverage of orders.
  • Liaise with the warehouse and distribution to ensure that VAS is carried out correctly and that SLA are respected as well as on time delivery
  • Provide cover as necessary for other staff members (i.e., holidays, sickness, etc).
  • To support and assist any colleague and department in case of need or if required
THE STUFF THAT SETS YOU APART
  • Proven track record in B2B/Wholesale operations in the fashion industry. Working with a Footwear brand would be highly advantageous.
  • Fluent in German and English.
  • Excellent math, organization, and time management skills
  • Ability to work in a fast paced, performance-based environment
  • Able to manage interpersonal relationships
  • Handling and understanding of analytical data
  • Focus on data accuracy, proactive and detail oriented
  • Process driven, supply chain and operationally driven
  • Completer, finisher, forward thinking,
  • Innovative, adaptable, and willing to embrace change
  • Customer orientated
  • Team player and collaborative
  • Exceptional written and oral communication skills
  • High standard of IT literacy – ability to use ERP and CRM systems, in addition to Microsoft Office packages (Word, Excel, etc.)
  • EDI literacy is a plus
  • 60% office attendance
Are you ready to fill your boots? Apply now.#LI-FQ1 IHRE GRUNDLAGENQUALITÄTEN Es ist nie nur ein Job bei Dr. Martens. Es ist eine Lebenseinstellung. Wir leben und atmen unsere Grundlagen - INTEGRITÄT. FACHMANN. LEIDENSCHAFTLICH. TEAMPLAYER. Sie definieren, wer wir sind und wie wir die Arbeit erledigen. Wir glauben, dass jede Rolle so einzigartig ist wie die Person, die sie ausführt.

  • Sales Ops Coordinator Dach

    vor 2 Monaten

    Düsseldorf, Deutschland Dr Martens Vollzeit

    SALES **Sales Ops Coordinator DACH**: Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their...

  • Sales Ops Coordinator DACH

    vor 2 Monaten

    Düsseldorf, Deutschland DR. MARTENS Vollzeit

    Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.We are guided by three core values that...

  • Sales Operations Coordinator DACH

    vor 2 Monaten

    Düsseldorf, Nordrhein-Westfalen, Deutschland DR. MARTENS Vollzeit

    Role OverviewAs a Sales Operations Coordinator for Dr. Martens in the DACH region, you will play a critical role in ensuring seamless operations and customer satisfaction.Key Responsibilities:Manage daily activities and serve as the primary point of contact for customer inquiries and internal department requests, working closely with Sales, Distribution...

  • Vp of Sales, Dach

    vor 3 Monaten

    Düsseldorf, Deutschland Adlook Vollzeit

    As a VP of Sales at Adlook, a leading ad tech company, you will be crucial in driving revenue growth by strategically developing business with upper-funnel focus clients and agencies in DACH. Utilising Adlook's innovative advertising solutions, you will be responsible for cultivating and nurturing relationships, and securing new...

  • Sales Leader DACH

    vor 2 Monaten

    Düsseldorf, Deutschland CaseWare Vollzeit

    You will foster strategic partnerships and relationships with key clients and stakeholders across Germany, Austria, and German-speaking Switzerland, ensuring high levels of customer satisfaction and retention through excellent service and effective relationship management. Additionally, you will emphasize the importance of product expertise within your team,...

  • Sales Operations Coordinator

    vor 3 Wochen

    Düsseldorf, Deutschland emploio GmbH Vollzeit

    **Sales Operations Coordinator / Assistant (m/w/d) - Dein Einstieg in die Welt des Vertriebs!** **Standort**: Düsseldorf **Art**: Vollzeit, Teilzeit, Werkstudent oder duales Studium Du willst den perfekten Einstieg in den Vertrieb und suchst eine Rolle, bei der Du die Grundlagen des Sales lernst und gleichzeitig Dein Potenzial entfalten kannst? Du liebst...

  • Sales & Marketing Coordinator Rx (M/w/d)

    vor 4 Monaten

    40211 Düsseldorf, Deutschland Galderma Vollzeit

    Mit einem einzigartigen Erbe in der Dermatologie und Jahrzehnten modernster Innovation ist Galderma der aufstrebende führende Anbieter in der reinen Dermatologie-Kategorie und in etwa 90 Ländern präsent. Wir bieten ein innovatives, auf Wissenschaft basierendes Portfolio erstklassiger Flaggschiff-Marken und Dienstleistungen, das den gesamten Bereich des...

  • Wholesale B2B Coordinator

    vor 3 Monaten

    Düsseldorf, Deutschland L'Occitane GmbH Vollzeit

    Du bist noch auf der Suche nach dem passenden Job für Dich? Dann bist Du bei L'OCCITANE genau richtig! Für unser Office in** Düsseldorf **suchen wir zum nächstmöglichen Zeitpunkt eine:n **Wholesale B2B Coordinator (m/w/d).** Als Wholesale B2B Coordinator bei L’Occitane unterstützt Du die Sales-Teams zur **Förderung der Vertriebsentwicklung im...

  • Business Development Director Dach

    vor 2 Monaten

    Düsseldorf, Deutschland Fixico Vollzeit

    **About us** We are Fixico, a fast-growing car damage repair platform backed by world-class Silicon Valley-based investors, scaling rapidly across Europe. Trusted by fleet owners, leasing, rental, and insurance companies, and with over 3,500 repair shops connected in 11 countries, Fixico has managed hundreds of thousands of repairs for some of the world’s...

  • Sales Representative Für Großhandel

    vor 2 Wochen

    Düsseldorf, Deutschland Pepe Jeans (office) Vollzeit

    **What will the role entail?** As a Sales Representative you will represent Pepe Jeans, managing a number of accounts, delivering the best customer service and supporting our wholesale partners to grow sales across DACH Region based in Dusseldorf. **What will the role entail?** - Actively seek new business opportunities and maintain relationships with...

  • Senior Account Executive

    vor 3 Monaten

    Düsseldorf, Deutschland Cognigy Vollzeit

    **About Cognigy** Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalized, in any language and on any channel. Cognigy is shaping the future of customer service, creating AI...

  • Business Development Director DACH

    vor 2 Wochen

    Düsseldorf, Deutschland Fixico Vollzeit

    About usWe are Fixico, a fast-growing car damage repair platformbacked by world-class Silicon Valley-based investors, scalingrapidly across Europe. Trusted by fleet owners, leasing, rental,and insurance companies, and with over 3,500 repair shops connectedin 11 countries, Fixico has managed hundreds of thousands ofrepairs for some of the world’s biggest...

  • Neuromodulation Business Director, Dach

    vor 2 Monaten

    Düsseldorf, Deutschland Medtronic Vollzeit

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**: **Careers that Change Lives** Medtronic, is among the world's largest medical technology,...

  • Inside Sales Qualification Specialist Dach

    vor 3 Monaten

    40221 Düsseldorf, Deutschland 3Shape Vollzeit

    At 3Shape, we are pioneers in digital dentistry, committed to transforming the dental industry with innovative solutions that improve patient care and streamline dental workflows. Our cutting-edge technology empowers dental professionals to provide superior care and enhance patient outcomes. We are committed to making a positive impact on the lives of our...

  • Vault Coordinator

    vor 2 Wochen

    Düsseldorf, Deutschland Swatch Group Vollzeit

    **Firmenbeschreibung** Wir sind die erfolgreiche und marktführende deutsche Tochtergesellschaft des größten europäischen und weltweit führenden Anbieters von Markenuhren, der Swatch Group. **Stellenbeschreibung** Für einen unserer **exklusiven Retail Standorte im Zentrum von Düsseldorf** suchen wir ab sofort eine*n **Vault Coordinator (all genders)...

  • Junior Sales Activation Dach

    vor 1 Monat

    Düsseldorf, Deutschland DOUGLAS Vollzeit

    **COMPANY DESCRIPTION** DOUGLAS is the number one omnichannel premium beauty destination in Europe. The company is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,850 stores. With unparalleled size and access to customers, DOUGLAS is the partner of choice for brands and offers a selected range of...

  • Coordinator Data

    vor 3 Monaten

    Düsseldorf, Deutschland Fashion ID GmbH & Co. KG Vollzeit

    **Coordinator Data & Process Management Operational Sales (m/w/d)** **EINSTELLUNG** - Vollzeit/ Teilzeit - **BEGINN** - ab sofort**GESELLSCHAFT** - Fashion ID GmbH & Co. KG - **ANSPRECHPARTNER** - Lennart Jedan - **STANDORT** - Zentrale DüsseldorfWir sind Zahlenjongleure und Trendsetter, Zukunftsgestalter und Wertebewahrer, Konzeptentwickler und...

  • Business Development Representative

    vor 2 Wochen

    Düsseldorf, Deutschland Sendcloud Vollzeit

    _This job position is remote in Germany_ **This is what you tell people at parties about your job**: Sendcloud is the complete shipping platform for e-commerce - enabling retailers, marketplaces, and fulfilment companies to scale their operations while delivering great shipping experiences. We are Europe's leading shipping platform. Trusted by over 25,000...

  • Account Executive

    vor 3 Monaten

    Düsseldorf, Deutschland Sendcloud Vollzeit

    Remote in Düsseldorf_ **Was du den Leuten auf Partys erzählen wirst**: Sendcloud ist eine All-in-One Versandplattform, mit der wir die Versandprozesse für den E-Commerce automatisieren. Mit mehr als 25.000 Kunden in ganz Europa und bald auch darüber hinaus hat Sendcloud das Ziel, die führende Versandlösung weltweit zu werden. Wir zeichnen uns durch...

  • Vault Coordinator

    vor 2 Monaten

    40212 Düsseldorf, Deutschland The Swatch Group (Deutschland) GmbH Vollzeit

    **Stellenbeschreibung**: Für einen unserer **exklusiven Retail Standorte im Zentrum von Düsseldorf** suchen wir ab sofort eine*n **Vault Coordinator (all genders) in Vollzeit** **Das sind Ihre neuen Aufgaben**: - Ein - und Ausgangskontrolle der Waren - Intercompany Shippings und Shippings in das HQ in New York - Zoll Abfertigung von Waren Ein - und...