Technical Support Engineer Adhesive and Composite

vor 3 Wochen

Bad Säckingen, Deutschland Huntsman (Germany) GmbH Vollzeit

Job ID: J-017584

As Technical Support Engineer Adhesive and Composite (m/f/d), you will:
  • Act as the primary contact for our customers, handling all technical inquiries and service requests related to our Distribution Network and for direct accounts within our adhesives and composites portfolio.
  • Lead technical discussions with internal stakeholders and customers on our adhesive and composite product range.
  • Promote new and existing products and technologies to distributor, customers and sales teams through customer visits, exhibitions, trainings.
  • Support the innovation pipeline by generating customer insights to define product profiles. Contribute to project follow up, validate technical outcome, and prepare launch packages.
  • Investigate product related complaints and coordinate with other functions (e.g. Technology & Innovation, Manufacturing etc.)
  • Actively contribute to various sales tools including Technical Data Sheets and support market/ technology watch.
  • Represent Huntsman in customer visits, projects meetings, congresses, trade fairs, publications etc.
  • Work in close collaboration with sales, marketing, communications and product development teams to follow up technical projects and coordinate with laboratory service request activities
  • Ensure that all activities adhere to Huntsman’s Environmental, Health, and Safety (EHS) principles, as well as its Ethics & Compliance requirements.
Requirements:
  • Master’s degree or equivalent in material science, chemistry, mechanical engineering.
  • At least five years of professional experience in an international environment in similar positions. Experience in specialty chemical industry is a plus.
  • Strong knowledge of the market and products in the Composite and Adhesive industry is required
  • Excellent written and verbal communication skills with the ability to pass clear and compelling messages at all levels within the organization but also with external stakeholders and customers.
  • Ability to combine technical knowledge with business development skills and customer interaction.
  • Entrepreneurial mindset; self-driven and highly motivated.
  • Exceptional analytical and problem-solving skills with a team player attitude.
  • Fluency in English is a must; German and any other language is an asset.
  • Good IT and MS Office knowledge.
  • Ready to travel and work efficiently from a home office (around 30% travel activities).

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