Aktuelle Jobs im Zusammenhang mit Second Level Customer Service Representative - Berlin, Berlin - On
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Workstation Customer Care**We are a network of airlines that offer smooth connections across a vast global network. Our team coordinates the caretaking for our frequent flyers, ensuring they receive exceptional customer service.**Job Summary**We are seeking a skilled Customer Service Representative to join our team as a Frequent Flyer Caretaker. As a...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
Vor 6 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
Vor 6 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work shifts, and be...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer documents, including...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...
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Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
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Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland TÜV NORD Mobilität GmbH & Co. KG VollzeitCustomer Service Representative at Medizinisch-Psychologisches InstitutPart-time contractFlexible working hoursWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Medizinisch-Psychologisches Institut in Berlin. As a representative of TÜV NORD Mobilität GmbH & Co. KG, you will be...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland TÜV NORD Mobilität GmbH & Co. KG VollzeitCustomer Service Representative at Medizinisch-Psychologisches InstitutPart-time contractFlexible working hoursWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Medizinisch-Psychologisches Institut in Berlin. As a representative of TÜV NORD Mobilität GmbH & Co. KG, you will be...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland DG timework GmbH VollzeitCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at DG timework GmbH. As a Customer Service Representative, you will be responsible for handling incoming calls and resolving customer issues in a professional and courteous manner.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland DG timework GmbH VollzeitCustomer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at DG timework GmbH. As a Customer Service Representative, you will be responsible for handling incoming calls and resolving customer issues in a professional and courteous manner.Key ResponsibilitiesRespond to customer inquiries and...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland TÜV NORD Mobilität GmbH & Co. KG VollzeitCustomer Service RepresentativePart-time contractFlexible working hoursWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Medizinisch-Psychologischen Institut in Berlin. As a representative of TÜV NORD Mobilität GmbH & Co. KG, you will be responsible for providing exceptional...
Second Level Customer Service Representative
vor 4 Monaten
Team for Career Site
Customer Service
In short
As a Senior HD, your mission is to support the DTC Product Management Team. Your primary responsibility will be guiding the product and warranty team through the process of completing warranty claims in alignment with our global warranty standards.
Your mission
As a Second Level Happiness Deliverer, your main responsibility is to provide support to the Happiness Delivery Representatives and exercise extended decision-making rights to address and resolve more complex customer inquiries. Your ultimate goal is to ensure exceptional customer service while maintaining company standards and policies.
You will play a critical role in providing in-depth knowledge, guidance, and leadership in the areas of customer service to external and internal customers. Your expertise will enhance the customer experience
Your story
– You bring 2+ years' experience from a comparable customer-facing and/or operational role (e.g. order management); previous experience in the retail industry is considered a plus.
– Demonstrated ability to provide exceptional customer service.
Onthusiastic, positive attitude, and motivated to excel in a specialized role.
– Confident analytical and problem-solving skills.
– Empathetic, patient, and capable of adapting communication to various customer backgrounds and stakeholders.
– Ability to collaborate effectively within a team and remain resilient in challenging situations.
– Ability to read, write and speak German and English fluently is required
Meet the team
At On, delivering happiness is not just a word, but it's a mission. And that's also why we call our Customer Service team Happiness Deliverers. Join us in this entrepreneurial environment and be part of an ambitious team motivated to bring creativity and innovation in their work. You will work closely with the DTC Happiness Delivery Team in Berlin and our external partner based in Athens.
