Consultant business process management Signavio

vor 4 Wochen

Oberkochen, Baden-Württemberg, Deutschland ZEISS Gruppe Vollzeit

Your Role

  • Develop a deep understanding of customer needs in modelling business processes and the functionality of Management System (MS) so called process house
  • Record, evaluate, prioritize and quantify customer needs within Signavio capabilities
  • Build and maintain strong relationships and network with all key users, stakeholders and take care of stakeholder management
  • Act as a responsible correspondence for escalation of key user issues and drive the process of resolution
  • Ensure high customer satisfaction and retention
  • Ensure knowledge transfer in using the Software to the Users
  • Act as an interface between the internal team and customers
  • Review and discuss work results with the team and support in improving work processes
  • Evangelize the capabilities of the process modelling platform within the ZEISS Organization
  • Create user platform/community to present implemented process modeling solutions for best practice sharing
  • Support reporting of progress in using the software for management needs
  • Collaborate in strategically expanding and scaling the CoE

Your Profile

  • An excellent university degree, preferably Economic or business administration, or computer science, paired with a passion for data and processes
  • Creative thinking and strong analytical and problem-solving skills
  • Fluent English and advanced German language skills
  • Good professional experience in Process modelling and Design, Transformations Processes, or Key User role
  • Deep understanding of the Software Signavio and also full practice experiences in all modules
  • Absolute team worker
  • Strong and successful in project management and able to coordinate national and international project teams
  • Excellent communication skills and the ability in analyzing business needs together with various stakeholders

Your ZEISS Recruiting Team:

Björn Fabian Scheben

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