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Technical Support Engineer
vor 3 Wochen
- Provide technical service-related after-sales support to the customers for all our products and services, mainly in network and system-related issues
- Monitor the smooth operation of Navarino products
- 1st, 2nd, 3d level tech support
- Four-year degree in Computer Engineering, Telecommunications or equivalent
- Good understanding of networking products and technology such as routing and switching
- Linux basic user knowledge
- Native German speaker
- Fluent in written and spoken English
- Good understanding of OSI Layer, TCP/IP networking, and firewall
- Experience in satellite communications (Inmarsat, VSAT, Iridium)
- Cisco Certified Network Associate (CCNA)
- Two-year experience in customer support
- Red Hat Certified System Administrator (RHCSA)
- MCSA Windows Server (or MTA: Windows Server Administration Fundamentals)
- An attractive financial package
- Excellent working conditions with a good work-life balance
- A generous bonus, announced yearly, based on the overall company performance and your contributions to our team's success
- Flexibility and choice in arranging (together with the manager) your work schedule and your remote work preferences
- Personal development and training opportunities to continue your professional growth, skills and knowledge
- A working environment certified as a "Great Place to Work" for two consecutive years (2022 and 2023)
- Intro call with Toughbyte
- Technical and HR call with the company
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