Service Engineer

vor 3 Wochen

Hochheim am Main, Hessen, Deutschland Tetra Pak Vollzeit

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

Job Summary

Do you see your professional future in a service team of the global market leader when it comes to processing and packaging solutions, which is committed to our customers every day according to the motto "PROTECTS WHAT IS GOODTM"? Then we should get to know each other now, because as a

Service Engineer in the Service Organisation after successful training, you will be able to carry out maintenance, installation, commissioning, and troubleshooting on our packaging systems together in a team or independently at our customers' premises.

In our Services Organization we are looking for enthusiastic and customer-oriented Maintenance/Service Engineers to join our team in MidEurope/ Austria.

As a Maintenance Engineer, you will be a part of a professional and dedicated team responsible for delivering technical service, products and support to our customers by providing preventive maintenance and technical services in food packaging equipment with complex

You will act as an ambassador for Tetra Pak and help maintain the company's reputation for commitment and service worldwide. That's why we consider this role to be of great importance.

In this position, you will be traveling mainly in Mid Europe (Germany, Austria, Switzerland).

What you will do
  • Participate in preparing customer site for installation and commissioning events of packaging equipment.
  • Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations
  • Participate in execution of preventive maintenance activities for packaging equipment.
  • Document your findings in technical reports
  • Inform relevant Tetra Pak staff in a timely manner about discovered Technical Issues.
  • Take an active role in developing and implementing improvement solutions for machine equipment, analyse machine performance and drive performance improvement
  • Perform installation of rebuilding kits/upgrades, ensuring agreed performance of Tetra Pak lines
  • Participate in building good relationships with customer staff and colleagues in our Market Companies
  • Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements and promote a safe working culture in the team
  • Participate in the installation of relevant rebuilding/upgrade kits.
  • Inform relevant Tetra Pak Field Staff about ongoing service activities as well as of any issues affecting the customer or the quality of Tetra Pak service.
  • Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and Tetra Pak colleagues and that Tetra Pak's reputation is sustained.
  • Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues.
  • Comply with all reporting requirements.
We believe you have
  • Degree in mechanical, mechatronics, robotics, control & automation engineering or similar.
  • 3 to 5 years of experience in Installations, maintenance and/or repair work, including mechanical, electrical, hydraulic and pneumatic experience is strongly desired.
  • Fluent/Advanced/Natuve level of German and technical English is required.
  • PLC Programming Knowledge helpful, automation basic skills
  • A valid driving license and willingness to travel extensively.
  • Willingness to travel
  • Working service orientated with the mindset to help our customers and focused on quality.
  • Work independently and be flexible to new situation.
  • An attitude to represent Tetra Pak at our customers, such as:
  • Be service-oriented, putting the customer at first place.
  • Team player with high commitment, but with the ability to act decisively if/when needed.
  • Developed problem-solving skills, with an ability to apply structure and priority to duties.
  • Persistent and efficient with a logical/structured way to solve issues

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at

This job posting expires on 17 June.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

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