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Field Service-Engineer for Food Analytical Instruments
vor 4 Monaten
Perten, a part of PerkinElmer's Food Solutions business, has a rich 60-year legacy of providing leading testing instrumentation to the food industry, including near-infrared, process NIR, and rheology solutions.
To qualified candidates who hold valid work permission for Germany we offer home based position in southern Germany as:
Field Service-Engineer for Food Analytical Instruments (m/f/d).
You will provide highly visible customer support on Perten instrumentation. Your on-site preventive maintenance as well as diagnoses, troubleshooting, service, repair and installation of complex equipment and systems is crucial to ensure quality and performance of products of our Food industry clients.
The tasks:
You are the point of contact for users of very complex analysis devices with regard to the maintenance, repair, installation and qualification of the devices.Supported by the team, you will take over the personal contact when users need professional help. You will work closely with different experts.Customers trust your advice on software updates, device upgrades, qualifications and process optimizations.With your qualified error analyses and qualitative documentation, you will support an increasingly targeted troubleshooting and continuous improvement, both for us and for the customer.You also keep an eye on the commercial aspects of your work andtake the initiative when needs arise,ensure on-time and content-appropriate invoicing, andMake balanced decisions for replacement or repair.The ProfileDegree in mechanical engineering or related subjectsprofessional experience in technical service for software-based, analytical electromechanical instrumentsIndependent, structured and efficient way of working, organizational talent, commitment and a high degree of customer orientationVery good command of written and spoken German and EnglishGood knowledge of the MS Office packageValid driver's license and willingness to travel 90%The Offer Collegial teamMid-range company car with private useFlexible working hoursExpense allowance and company credit cardCapital-forming benefits, company pension scheme30 days vacation