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Customer Success Manager

vor 4 Monaten

Erfurt, Thüringen, Deutschland Straumann Vollzeit

##WeChangeDentistry

Werden Sie ein Teil davon.

Die Straumann Group ist ein global führender Anbieter im Bereich der ästhetischen Zahnmedizin. Wir vereinen Erfahrung, wissenschaftliche Evidenz und Innovation mit Leidenschaft und bekennen uns zu kompromissloser Qualität, um Zahnmedizinern und Patienten weltweit bestmögliche Lösungen zu bieten. Als Pionier & Marktführer in der dentalen Implantologie haben wir unser Produktportfolio in den letzten Jahren konsequent ausgebaut. Heute sind wir in allen Bereichen der ästhetischen Zahnmedizin tätig: von der Zahnerhaltung, Regeneration, Restauration, Kieferorthopädie mit transparenten Alignerschienen bis hin zum Zahnverlust.

Sie möchten beruflich neue Wege gehen und wollen in einem modernen und dynamischen Unternehmen arbeiten? Dann sind Sie bei uns richtig Wir freuen uns auch über Ihre Bewerbung, wenn Sie nicht in der Region Freiburg wohnhaft sind, da diese Position auch über Remotearbeit möglich ist.

Zur Vervollständigung unseres neuen Customer Success-Teams suchen wir Customer Success Manager / Inside Sales Orthodontics (m/w/x).

Ihre Aufgaben

  • Aktive Identifizierung und telefonische Anwerbung von Neukunden (Zahnärztliche- und kieferorthopädische Praxen) im Bereich Aligner-Therapie im von Ihnen unterstützten Vertriebsgebiet
  • Nachverfolgung von Leads aus dem Sales-Team und durch Marketingkampagnen oder Fortbildungsveranstaltungen
  • Eigenständige Begleitung von Zahnärzt*innen/ Praxismanagement/ ZFA/ Zahntechniker*innen bei den ersten Schritten der Produktanwendung per Video- oder Telefonanruf
  • Follow-up der Kund*innen im Gebiet in enger Abstimmung und Zusammenarbeit mit dem Sales- und Produktmanagementteam
  • Unterstützung der Kunden bei Anwendungsfragen
  • Unterstützung bei Prozessoptimierung
  • Dokumentation der Aktivitäten in unserem CRM-System
  • Erlernen und permanentes weiterentwickeln von Produkt Knowhow im Bereich Orthodontics

Ihr Profil

  • Abgeschlossene kaufmännische Ausbildung oder Studium, alternativ abgeschlossene Ausbildung als Zahnmedizinische/r Fachangestellte/r oder Zahntechniker/in (Fachrichtung Kieferorthopädie und/oder Erfahrung mit Aligner Therapie von Vorteil),
  • Erste Berufserfahrung in einer vertriebsorientierten Funktion
  • Gute IT-Kenntnisse
  • Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift
  • Kommunikativ, engagiert, flexibel und selbstständig
  • Kunden-, Service- und Verkaufsorientierung
  • Fähigkeit, komplexe Sachverhalte einfach darzustellen

Was wir Ihnen bieten...

  • Vielfältige attraktive Sozialleistungen
  • Eine Altersvorsorge die mitwächst
  • Ein engagiertes Team und tolle Kolleg*innen
  • Regelmäßige fachliche und persönliche Weiterbildungsangebote
  • Flache Hierarchien
  • Moderner Arbeitsplatz in einem spannenden, dynamischen Umfeld
  • Betriebliches Gesundheitsmanagement und vieles mehr

Haben wir Ihr Interesse geweckt? Wir freuen uns auf Ihre Bewerbung

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time

Alternative Locations: Germany : Baden-Württemberg || Germany : Bayern || Germany : Berlin || Germany : Brandenburg || Germany : Bremen || Germany : Calw || Germany : Chemnitz || Germany : Frankfurt || Germany : Freiburg || Germany : Graefelfing || Germany : Hamburg || Germany : Hesse || Germany : Hügelsheim || Germany : Leipzig || Germany : Mecklenburg-Vorpommern || Germany : Munich || Germany : Niedersachsen || Germany : Nordrhein-Westfalen || Germany : Rheinland-Pfalz || Germany : Saarland || Germany : Sachsen || Germany : Sachsen-Anhalt || Germany : Schleswig-Holstein || Germany : Stuttgart || Germany : Thuringia

Travel Percentage: 0 - 40%

Requisition ID: 13587