Principal Business Operations Specialist

vor 2 Wochen

Bad Homburg vor der Höhe, Hessen, Deutschland NTT Vollzeit

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your career?

The Principal Business Operation Specialist is responsible for overseeing the day-to-day administrative, financial, and procedural activities within a business area / division within NTT Ltd. This role leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organisational resources. This role directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. This role assesses existing processes and systems, and identifies opportunities for improvement, and devise more efficient or cost-effective alternatives.

What you'll be doing

Key Roles and Responsibilities:

  • Establishes and optimises day-to-day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management
  • Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organisational resources
  • Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets
  • Ensures the strategic implementation and execution within the assigned area of responsibility
  • Supports with development and implementation of a system to track and report on the progress of strategic plan implementation
  • Ensures that all business heads within department/division are fully informed of the operational objectives of the business
  • Participates in the design and development of operational processes, policies and improvements related to these processes for each department in their domain
  • Sets operational and/or performance goals for each department which are aggressive, achievable and linked to long-term goals
  • Ensures that operational activities comply with organisational requirements for quality management, legal stipulations and general duty of care
  • Participates in acquisition and growth activities that support overall business objectives and plans
  • Contributes to capital market development, including participating in road shows, relevant meetings with stakeholders
  • Advises the management team and/or department heads on key planning issues and make recommendations on important business decisions
  • Facilitates regular meetings with department heads to ensure that operational objectives are achieved


Knowledge, Skills and Attributes:

  • Excellent understanding of business and/or operational processes and policies
  • Ability to produce a high quality of work
  • Strong communication skills, including the ability to be influential and persuasive with stakeholders
  • Ability to establish and maintain good working with stakeholders
  • A high degree of accuracy and attention to detail
  • Excellent planning and organisation skills
  • Outstanding problem analysis and solving skills
  • Ability to multitask and work independently
  • Demonstrate high ethics and adherence to company values
  • Ability to prioritise and manage expectations
  • Display good analytical and reasoning skills
  • Ability to interpret processes, policies, and procedures
  • Presentation and facilitation skills


Academic Qualifications and Certifications:

  • Bachelor's degree in Business Administration, Commerce, Economics or similar


Required Experience:

  • Extended professional experience in business operations management with a strong background in all aspects
  • Extended experience dealing with internal and external stakeholders
  • Extended experience working with business operations management control software
  • Extended demonstrate experience leading and managing a team
  • Extended experience in business operations management, operations, and leadership

Skills Summary

Business Acumen, Business Development, Business Operations, Financial Acumen, Process Improvements, Project Management, Shared Services, Strategy Plan

Workplace type:

Remote Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:

  • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
  • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
  • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
  • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
  • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.

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