Day Receptionist

Vor 7 Tagen


Berlin, Berlin, Deutschland Locke at East Side Gallery Vollzeit
**Sei du selbst. Bei der Arbeit.**

**Sei Teil des opening team und lande die Locke Brand erfolgreich in Berlin.**

Bei Locke geben wir dir Raum, um du selbst zu sein - und zwar nicht nur in unseren Aparthotels. An der Rezeption, im Backoffice, vor Ort und hinter den Kulissen: Unser Team macht Locke zu dem, was es ist. Was ist schon Demografie? Wir sind eine Gemeinschaft kulturell Aufgeschlossener. Vordenker. Fragensteller.

Locke wächst. Mit Neueröffnungen in ganz Großbritannien und Europa steht uns eine spannende Zeit bevor. Klingt nach Spaß? Dann kremple die Ärmel hoch und ran

**Anstellungsart**: Vollzeit, Teilzeit

**Die Rolle**:
Du bist ein/e geborene/r Gastgeber/in? Aufgeschlossen und ein echtes Organisationstalent? Als ultimative/r Gastgeber/in ist ein natürliches und herzliches Willkommen dein 1x1?

Unter der Leitung des Assistant General Manager gehörst du als Gesicht von Locke zu den wichtigsten Mitgliedern der Rezeption. Du sorgst dafür, dass sich unsere Gäste von der Ankunft bis zur Abreise wie zu Hause fühlen (wenn sie überhaupt gehen wollen).

**Das sind deine Aufgaben**:

- Erlebnisse schaffen, von denen Gästen begeistert ihren Freunden erzählen
- Als Experte die Umgebung kennen und Gäste mit neuen Ideen inspirieren
- Das freundliche Gesicht für Gäste, Auftragnehmer und Besucher sein
- Reservierungen und Anfragen online, per E-Mail, am Telefon und persönlich mit positiver Energie verwalten
- Mit unserem vollen Vertrauen hast du es in der Hand, in Eigeninitiative Gästebeschwerden und operative Herausforderungen selbst zu klären
- Als aktives Mitglied des Teams an Meetings und Entwicklungssitzungen teilnehmen

Im Gegenzug bieten wir ein Bonusprogramm, Urlaub (auch die Möglichkeit, weitere Tage dazuzukaufen), Gratis-Übernachtungen in unseren Hotels, Anerkennungsprogramme, betriebliche Altersvorsorge, und Weiteres nach Maß.

**Deine Voraussetzungen**:

- Erfahrung in einer kundenorientierten Rolle
- Intuitiver Kundenservice
- Natürliche Überzeugungskraft und geschickter Umgang mit Erwartungen
- Nachweisliche Vertriebsfähigkeiten
- Zuverlässige Entscheidungsfindung
- Sicher schnell Handeln und kalkulierte Risikobereitschaft
- Gute Englischkenntnisse in Schrift und Wort

**Deine Werte, die Du teilst**:

- Den Mut haben, zu hinterfragen, sich zu entwickeln, Mensch zu sein
- Lust auf Innovation, Veränderung und Kreativität
- Mut, Konventionen zu hinterfragen und bessere Methoden zu finden
- Verantwortungsbewusstsein und der Wunsch, andere zu inspirieren
- Freiheit, bei der Arbeit und privat du selbst zu sein
- Akzeptanz, dass "Perfektion" nicht existiert und jeder gute Ideen haben kann
- Wunsch nach Wachstum und andere zum Wachstum zu inspirieren

**Ort und Zeit**:

- Wir haben Vollzeit
- und Teilzeitstellen zu vergeben
- Wir unterstützen flexibles Arbeiten, d. h. flexible Arbeitsorte, Arbeitstage (einschließlich Wochenenden und Feiertagen mit Betrieb) und Arbeitszeiten. Diese Flexibilität kann spontan oder dauerhaft sein. Weitere Infos erhältst du bei deinem Recruiting Manager oder auf unserer Job Seite.
- Hauptsächlich bei Locke at East Side Gallery, aber ggf. auch an anderen Locke Standorten
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